Read what our customers are saying
Patient and very easily understood.
Trusted Customer – Rated 5 out of 5
All options covered for my situation, low mileage option and reminder when due for renewal.
Great service, Explained details well, It was my first experience insuring a car, my husband normally takes care of these matters.
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James Jones – Rated 5 out of 5
Just great service and so helpful
Excellent service could not fault them in any department.would recommend them to anyone.had an accident a couple of years ago and they bent over backwards to help us.10 out 10+
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Charges 'lazy tax', don't care.
Trusted Customer – Rated 2 out of 5
Buy from internet each year, don't let them charge the 'lazy tax' when they 'auto renew' for a higher price.
Got renewal for 2 different policies. Looked on THEIR website and could get EXACTLY the same for cheaper. Phoned them, but they could not lower the price they wanted to charge me. Apparently the 'loyalty' department had been disbanded. They confirmed that there is absolutely no problem in not renewing current policies and taking out new ones FROM THEM. That's what I did saving $70.
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Kerry Jordan – Rated 5 out of 5
price was good and quote came quickly
form was easy to fill out
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Fantastic!
Leah Clearwater – Rated 5 out of 5
Good value and highly competitve
Friendly and informative customer service.
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Professional customer care service
Trusted Customer – Rated 5 out of 5
I am very pleased with my Real Car Insurance Purchase.
My enquiry was handled very well with the customer care member and resolved my issue in a quick and professional manner.
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Customer service needs to accept online quotes when...
Trusted Customer – Rated 3.5 out of 5
Had to speak to 3 different people who all told me that over the phone payments cannot be acted upon for online quotes. Needed to call as website wasn't accepting non-credit card payments, and they couldn't bring up the online quote to apply the discount. This delayed the payment as I had to organise a replacement atm bank card as mine wasn't a debit/credit card. Customer service should be able to process any form of payment including online quotes and honour the discount.
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Very easy, fast and efficient process.
Trusted Customer – Rated 4.5 out of 5
As far as I know it was a good price.
See below…….
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Excellent, professional service
Londiwe Mbele – Rated 5 out of 5
That’s why I stick with Real This is my second policy and I know it’s good
Good customer service Consultant knows product well Guided me through patiently
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Very pleasant talking to your assistant mark
Damian Muhlhan – Rated 5 out of 5
Very pleasant talking to your assistant Mark, he was very helpful!