Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Excellent value for money
I paid for a new monthly policy on the 17th with my credit card. On the 23rd I get a message saying you could not process my payment. Imagine my surprise when the money was out of my account but your operator told me you take 3 days to process payments. Even that time frame does not add up
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Trusted Customer – Rated 5 out of 5
Fantastic cover price, amazing customer services.
Great discounts and amazing customer service.
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Trusted Customer – Rated 1 out of 5
Bad customer service on the phone..girl on the phone was rude, sounded inexperienced and there were noises of people chatting and lauging in the background. Unprofessional
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Good company to deal with
Trusted Customer – Rated 5 out of 5
Great and easy site to use. Options available to complete form without having to start from the beginning.
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Trusted Customer – Rated 5 out of 5
Pretty good till now. Easy steps in getting the insurance that's really good value for money.
Uptill now it's pretty good.
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Great customer service
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So quick and easy
Trusted Customer – Rated 5 out of 5
Shopped around online. Great product. Prompt emailing of detailed policy info.
Easy and foolproof. Buying online all pages/sections worked first time.Price great. Thanks.
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Thank you for the human touch!
Trusted Customer – Rated 5 out of 5
I have changed over recently and have done this due to the service i received with dealing with my fathers funeral insurance.
My father had funeral insurance and when he passed away ,Real Insurance made this an easier time for me as the process was very fast and courteous.I was shown great service and surprised at how professional this company was with dealing with people."A real human touch!".I have and would highly recommend Real Insurance to my family and friends.I have since changed my house and car insurance over to Real because of the professional attitude i have received.Thank you
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Good product reasonable price
Trusted Customer – Rated 4 out of 5
seems like a good product . i will review my insurance every year to make sure it suits my circumstances.
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Trusted Customer – Rated 2 out of 5
Terrible, will be looking at a new company to cover our needs.
Call centre need to achieve what is requested.