Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Seems to be what I need in car insurance.
Friendly and helpful customer service.
Product Rating
Service Rating
Could have done better
Trusted Customer – Rated 2.5 out of 5
Cover is good - am happy with the product
I rang up to change my address. A previous change from interstate had not been actioned. On 2 occasions I was told someone from real would call me. Each time I had to call them.
Product Rating
Service Rating
Quick and easy phone service
Trusted Customer – Rated 4.5 out of 5
Fairly good value for money
Very helpful and quick process to obtain car insurance on a new vehicle - no silly questions like “Do you take your car (a small Fiat) to the race track?”
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
They saved us a considerable amount on what we were paying to one of the larger insurer's for the same cover ! Got to love that !!!
We were told about real insurance by friends and found them fantastic and very efficient and offered a great deal !
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Excellent services and attitude of the staff
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Quick and prompt services
Product Rating
Service Rating
Untrustworthy criminals
Trusted Customer – Rated 1 out of 5
Which purchase? The one I was happy with it the one that replaced it because I chose to be honest and update incorrect information.
Had to alter some info on a SIGNED contract. Contract was then cancelled and new, more expensive one replaced it.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
all good from real insurance
very good customer service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
good explanation and I'm satisfied
Good customer service
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
price reduced to not much more than 3rd Party with lower insured value - I was happy.
Very good - no problems with anything a good price also after reducing insured value.
