Read what our customers are saying
Will purchase insurance again
Trusted Customer – Rated 5 out of 5
good service and understood what i was looking for
yes spoke to a consultant who was able to assist
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Sam at the call centre was one of the best people I have had to deal with on the other end of the phone. Funny, approachable and professional all at the same time. You need more Sam's !!
Product Rating
Service Rating
Efficient & friendly
Trusted Customer – Rated 5 out of 5
Efficient & friendly service
Efficient & friendly service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
online was easy to follow, you could change items and get a policy that suited your requirements, a question that could not be answered online a phone call cleared this up
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
the price compare is very suiatble with me and every one when checking the other insurace company .
I like the fast service ; correcterly and very good .
Product Rating
Service Rating
Ridiculous service times! gone down hill since changed...
Trusted Customer – Rated 1 out of 5
Disappointed in the amount of time taken to settle the claim.
My 75 year old mother has been waiting 5 weeks for a settlement letter following her car being deemed a total loss. It took 4 weeks to receive the payout and we STILL don't have the settlement letter which is required by the RMS. Ridiculous!
Product Rating
Service Rating
Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Quick and easy online
Product Rating
Service Rating
Alex Quetglas – Rated 4 out of 5
Got the cover I needed at a reasonable price
Easy to use wbsite and phone call to customer service was easy and good service
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The people on the other end of the phone really know what they are talking about and they listen to you.
My car was ridden off during the latest hail storm I had to go to the hail assessment centre,they were very professional and caring,I had my hire car bought to my front door and my claim was paid out in the timespan real told me it would be. The whole process was made as easy for me as possible.I have already insured my new car with real and will continue to do so in the future,keep up the good work.D.Jones
Product Rating
Service Rating
Saman Rajamuni – Rated 5 out of 5
Excellent service and very good customer service
Easy to get online quotation, I was buy my car insurance