Read what our customers are saying
Abdulkadir Aydin – Rated 5 out of 5
quck response and very easy to follow online application
very easy to talk to customer service, quick response and also the online application was very easy and quick to follow
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Great price, easy online quoting and set-up. as with...
James Poolman – Rated 4 out of 5
Great price, easy online quoting and set-up. As with any insurance it's only as good as the claims process so am keeping a star up my sleeve to reflect that uncertainty, excellent so far.
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Cheap & competitive
Kaitlyn Summer – Rated 5 out of 5
I did an online enquiry for full comprehension insurance with real, quote was $90 cheaper and the agreed value was $1200 more than nrma could offer and I have been with NRMA for 9 years
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Easy and clear
Trusted Customer – Rated 5 out of 5
Really easy to get a quote and the questions are clear and straight . Excellent!
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Warren Dennis – Rated 5 out of 5
Great device and very quick payout
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Direct debit farse/scam
John Todd – Rated 1 out of 5
See above comments still not happy
R/I took out a direct debit from my credit card after I cancelled the policy then I was told they couldn’t reimburse me because the credit card had expired but they took $842 out of an expired card. I had to wait 5 days to get my money back after a week still no money l rang and was told they tried to reimburse me but couldn’t because they didn’t have the correct expirey date I will have to wait another week to get my money back. NOT HAPPY JAN.
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I am happy i chose to use real insurance to insurance...
Nicole Young – Rated 5 out of 5
The price was very reasonable.
The staff are always helpful, friendly and efficient.
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Un happy with customer service
Lee Moorhouse – Rated 2 out of 5
Simply by answering the phone and be mailing me back when I am asking questions refer to claim 918121
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Very good minimal questions prompt responce
Phillip David – Rated 5 out of 5
Prompt service , minimal questing not a great deal of paper work , on line policys very good
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Patient and very easily understood.
Trusted Customer – Rated 5 out of 5
All options covered for my situation, low mileage option and reminder when due for renewal.
Great service, Explained details well, It was my first experience insuring a car, my husband normally takes care of these matters.