Read what our customers are saying
Young man i spoke to was very polite and helpful.
Trusted Customer – Rated 5 out of 5
Young man I spoke to was very polite and helpful.
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The customer service officer kirk in sydney was...
Trusted Customer – Rated 5 out of 5
Considering that there's a multitude of Companies offering Funeral plans..I wish 10 years ago I had initially chosen Real
The Customer service officer Kirk in Sydney was exemplary in his patience.. explanations clarification of any of my queries or concerns with switching after 10+years of an ongoing funeral plan for myself and son from a different company. I felt very confident and happy with my decision to come to Real in relation to switching after
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I wish to cancel this policy. thank you scarlett...
Trusted Customer – Rated 1 out of 5
I wish to cancel this policy. thank you scarlett mulroney
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Gave me the information i asked for straight away &...
Trusted Customer – Rated 5 out of 5
Gave me the information I asked for straight away & offered me with a little more to the policy to what I generally would if expected.
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Great service, great prices equals peace of mind
Elizabeth Anne REED – Rated 5 out of 5
THE ADDITIONAL COVER I TOOK OUT WILL ENSURE THAT ALL COSTS CAN BE COVERED AND ANY EXCESS LEFT OVER WILL BE OF BENEFIT TO MY FAMILY
AFTER A RATHER NASTY EXPERIENCE WITH WESTPAC INSURANCE I RANG REAL TO SEE WHAT YOU HAD TO OFFER. I SPOKE TO MYRNA WHO I FOUND TO BE ARTICULATE AND KNOWLEDGEABLE WITH A GOOD GRASP OF THE PRODUCTS AVAILABLE. THE ALTERNATIVE POLICY WHICH SHE GAVE ME WAS JUST WHAT I NEEDED AND I AM VERY PLEASED WITH THE RESULT. I HAVE NOT READ THE POLICY YET AS I AM WAITING FOR THE WRITTEN COPY TO COME BUT I'M SURE IT WILL BE A GOOD AS PROMISED. I ALREADY HAVE FUNERAL COVER FOR BOTH MYSELF AND MY HUSBAND WITH YOU WHICH GIVES US PEACE OF MIND. I TOOK OUT A FUNERAL COVER ON MY SON-IN-LAW 8 YEARS AGO WHEN HE MOVED INTO A NEW HOUSE AND I KNEW HE HAD NO INSURANCE - HE WAS OFFENDED AT THE TIME BUT WHEN HE DEVELOPED CANCER SEVERAL YEARS LATER IT WAS THE ONLY WAY WE COULD COVER THE PROBLEMS WHICH AROSE. THE WAY THAT REAL INSURANCE HELPED US IN THIS SITUATION WAS WHAT DECIDED ME TO COME TO THEM AGAIN. REAL CONVINCED ME THAT THEY ONLY WANTED TO HELP AND THAT THE COMPANY WAS NOT JUST A MONEY GRABBING BUSINESS LIKE MOST OTHER INSURANCE COMPANIES.
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Easy to deal with
Trusted Customer – Rated 5 out of 5
Easy to apply. Person I spoke to was only to helpful.
Was easy and simple to apply.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I thought it was good
Service was great
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Awesome guys working great help
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I still can't quite believe how good josh is at his...
Trusted Customer – Rated 5 out of 5
I'm very pleased with the features. I've studied it intently and it just seems too good to be true...lol!
I still can't quite believe how good Josh is at his job! Professional, personable and really on point with information, he soon dispelled any doubts I may have harboured in advance. I still can't quite believe how pleasant the whole experience was. We really cannot speak highly enough of the service we received from this young man.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Suitable to my needs.
The chap I talked to was very informative and explained everything clearly.