Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Good value for money all information provided
Friendly
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Very pleasant and efficient
Trusted Customer – Rated 5 out of 5
Most definitely.know their job well and very helpful as I hve trouble hearing spoke slowly and loud which was very helpful
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Trusted Customer – Rated 5 out of 5
offer great deals with flexibility
very professional easy to talk to service centre is actually here in Australia i.e. dealing with a rep who has good English
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Excellent, informative and friendly
Trusted Customer – Rated 5 out of 5
Was so easy to talk to customer service operator (Sophie) got exactly what I wanted for what I wanted to pay.
The whole process was handled efficiently, friendly I received all the information I wanted and the lady i spoke to (Sophie) was excellent at tailoring a policy to suit my budget. She was so personable and friendly overall a very good experience
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Trusted Customer – Rated 5 out of 5
The Real payback seems a great initiative
I received a phone call within 5 minutes of sending an email. Everything was explained to me over the phone, I signed up and all the relevant paper work was posted to me.
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Excelent
Trusted Customer – Rated 5 out of 5
Very sensitive and understanding to all questions asked. No trouble to respond to all requests, very practical. A good product in many ways.
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Trusted Customer – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Trusted Customer – Rated 5 out of 5
After being bombarded by advertising I was very impressed with the customer service agent knowing the products and range Just a tip cut back on TV adds
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Trusted Customer – Rated 4 out of 5
Just that I am saving on a fortnightly basis on payments compared to what I was getting with my other insurer
they explained all the benefits I can receive which makes me happy.
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Trusted Customer – Rated 2 out of 5
Yes, if a Customer calls to ask for a Beneficiary firm to be emailed to him, and asks several times to two representatives, and gets an additional insurance cover in the provess, send him the form he asked for (he still has t received it!!