Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Peace of mind knowing that insurance is in place
Easy to understand, was completed in timely manner
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Trusted Customer – Rated 5 out of 5
Good value for money all information provided
Friendly
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Very pleasant and efficient
Trusted Customer – Rated 5 out of 5
Most definitely.know their job well and very helpful as I hve trouble hearing spoke slowly and loud which was very helpful
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Trusted Customer – Rated 5 out of 5
offer great deals with flexibility
very professional easy to talk to service centre is actually here in Australia i.e. dealing with a rep who has good English
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Excellent, informative and friendly
Trusted Customer – Rated 5 out of 5
Was so easy to talk to customer service operator (Sophie) got exactly what I wanted for what I wanted to pay.
The whole process was handled efficiently, friendly I received all the information I wanted and the lady i spoke to (Sophie) was excellent at tailoring a policy to suit my budget. She was so personable and friendly overall a very good experience
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Trusted Customer – Rated 5 out of 5
The Real payback seems a great initiative
I received a phone call within 5 minutes of sending an email. Everything was explained to me over the phone, I signed up and all the relevant paper work was posted to me.
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Excelent
Trusted Customer – Rated 5 out of 5
Very sensitive and understanding to all questions asked. No trouble to respond to all requests, very practical. A good product in many ways.
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Trusted Customer – Rated 5 out of 5
The young lady I spoke to was very help and easy to talk too ,she answered all my questions so I fully understood what I was getting and she made me smile.. I recommended Real Insurance to my best friend as soon as I finished talking with her ,and I'll keep recommending them !
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Trusted Customer – Rated 5 out of 5
After being bombarded by advertising I was very impressed with the customer service agent knowing the products and range Just a tip cut back on TV adds
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Trusted Customer – Rated 4 out of 5
Just that I am saving on a fortnightly basis on payments compared to what I was getting with my other insurer
they explained all the benefits I can receive which makes me happy.