Read what our customers are saying
Excellent customer service
Trusted Customer – Rated 5 out of 5
was exactly what i required
excellent knew what he was talking about and was genuinly concerned i got the right product for me
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Funeral insurance policy
Trusted Customer – Rated 5 out of 5
Polite, friendly and helpful
Polite, helpful friendly service. Would definitely recommend to friends or family
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Excellent service and great price
Trusted Customer – Rated 5 out of 5
The person I spoke with was very helpful in advice and well spoken.
Very well spoken representative of company. Explained everything about policy. Would buy again for them and recommend to others. 100%
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Trusted Customer – Rated 1 out of 5
I decidef
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Good service
Trusted Customer – Rated 5 out of 5
it was good for me and I like the fixed rate of the plan.
it was well dun and extra good service.
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Would definatately not deal with your company ever...
Trusted Customer – Rated 3 out of 5
Competitive, better than other companies but due to a very harrowing experience would definitely not use your company
The first consultant I spoke to was very helpful and friendly. Went through everything with me ensuring I fully understood the policy. He gets the 2 stars.... However when I rang to cancel during the cooling off period due to having to go overseas at very short notice and not having enough time to compare the policy that was sent to me with my existing policy with another company it was a nightmare. I eventually had to be very sharp with the consultant who would not accept that I did not want the policy at that time and would review when I returned. I explained that I did not want money taken from my account (I was told I had to give details of my Bank Account to receive a copy of he proposed policy) as I did not want to proceed. The consultant did not listen and kept insisting that she could delay the policy for a month and no funds would be taken until then. I told her several times I don't want the policy but she kept saying "this is what I can do for you" until in the end I was really angry and told her I DO NOT WANT THE POLICY It was a very long harrowing experience. Very poor!!!
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Trusted Customer – Rated 5 out of 5
Is always good to feel without stressing. As long as my family is secure for they future.
Good customer service verry generosity..they easy to make customer understand. Patient, happy the way they talk to you
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Incredibly helpful
Trusted Customer – Rated 5 out of 5
Extremely helpful and kind
I have been with Real for about 9 years,and have found their service to be outstanding ,with very friendly and helpful operators. I have had a bereavement 2 months ago,and the Real Insurance people have been incredible,in their kindness to me
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Very helpful and answered all my questions and was...
Trusted Customer – Rated 5 out of 5
good value and was affordable
excellent
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Trusted Customer – Rated 5 out of 5
Instant piece of mind ......
Awesome. Great customer service. Instant piece of mind!