Read what our customers are saying
Professional service
Trusted Customer – Rated 5 out of 5
Great service Everything was explained to me in detail to what l asked questions about Totally recommend Real R Real insurance Thank you
Great service from the two people that l spoke with They were both very professional and l was treated with respect and kindness
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
All appears to be good
policy seller explained policy details to my satisfaction
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Trusted Customer – Rated 5 out of 5
Refer previously for my opinion
I would highly recommend real insurance to anyone! You have so many great benefits with your insurance - you truly are a customer service based company.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent I will tell other people about it
Very good he explain everything to us
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I'm very pleased with the real insurance funeral cover.
Trusted Customer – Rated 5 out of 5
I have received the paperwork today and after reading the Policy Schedule I believe I have chosen the correct insurance cover for my needs.
The lass I spoke to was very patient and polite, and she explained everything about the funeral insurance to me in terms that I could easily understand.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
easy to understand & helpful
easy to understand & helpful
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The operator was very friendly and informative. he...
Trusted Customer – Rated 5 out of 5
The main reason I chose real Home and Contents insurance was because it also included a Funeral Expenses element in the cover, which I didn't find with any other company. This was important to us because we are seniors.
The operator was very friendly and informative. He answered all our queries clearly and concisely. He made is a very easy and stress free process for us
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I recommend real insurance
Trusted Customer – Rated 5 out of 5
Excellent Customer Service the Consultant listened to my questions and was very helpful .I have been with Real Insurance for about 20 years and have always found the staff so Kind and they take the time to explain things and being a Pensioner I am so grateful for that.
The experience was great and my follow up call was they rang when they said and took the time to make sure I had no other questions great Customer Service .
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I not sure what policy this question regard.
Trusted Customer – Rated 2 out of 5
I not sure what policy this question regard.
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I purchased funeral insurance
Trusted Customer – Rated 4.5 out of 5
I have yet to review the PDS, however, the product suits my needs
Very helpful and resolved my inquiry satisfactorily
