Read what our customers are saying
Easy process
Victoria Mitchell – Rated 4 out of 5
It was a good rate, the T&C were normal
Understood my needs
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Fantastic
Anne Kemmery – Rated 5 out of 5
so easy to join the girl helped me as i am a pensioner and she helped sort out the one i could afford
it was amazing the person i spoke to was so friendly and careing she was lovely to talk to many thanks
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Seem like good policies
Very informative
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
What I was looking for
excellent service
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Trusted Customer – Rated 4 out of 5
Was not the cover that I wanted.
Fast and easy
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Good product and good service provided by a friendly,...
Trusted Customer – Rated 4.5 out of 5
You are more expensive than a competitor who offers the same policy
While you are more expensive than a competitor I phoned ... WHO OFFERED ALMOST TO THE WORD AN IDENTICAL POLICY ... I have had comprehensive motor vehicle insurance with Real (Hollard) for several years and can not say I have EVER had an issue with claims or dealing with your customer service people. In addition, Joel (your Customer Service Rep) has excellent people skills. He put across the features, advantages & benefits of the REAL policy in a manner which I felt was natural. As a 45+ year veteran of sales / sales management, I didn't feel his spiel was anything but truthful. Joel also answered my questions honestly and thoroughly.
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The customer service gentleman that i spoke with was...
Trusted Customer – Rated 5 out of 5
Suit me greatly
The customer service gentleman that I spoke with was very polite and able to answer all my questions with ease
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service and comunication thank you so much for helping me
Great information and communication thank you so much for helping me
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good
Great
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Trusted Customer – Rated 3 out of 5
I never wanted I just wanted information on it
I felt pressured into saying yes to the insurance