Read what our customers are saying
The service was excellent. the phone call was very...
Trusted Customer – Rated 5 out of 5
The features and benefits is what we needed.
The service was excellent. The phone call was very quick and the service was great understood every thing she said.
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Trusted Customer – Rated 4 out of 5
Happy with the service we received
Happy with the service we received
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Ben was very helpful and professional. i almost got...
Trusted Customer – Rated 5 out of 5
Ben was very helpful and professional. I almost got him to ask me out but said he had to wash his hair!!!..maybe next time Bennny Boy
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Trusted Customer – Rated 5 out of 5
good
good
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Information re the funeral insurance was readily...
Trusted Customer – Rated 5 out of 5
Information re the funeral insurance was readily available and the person I spoke to was helpful in helping me to choose the most suitable for my husband and myself
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Trusted Customer – Rated 5 out of 5
Good easy understand and priced well
Very good phone ethics and nice clear talking
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Great service, but advertising banter by the operator...
Trusted Customer – Rated 5 out of 5
Please see previous comment
I had already researched funeral insurance (from "Real" and its competitors). I selected "Real" because of their premiums, incentives and reputation. Unfortunately I had to listen to a long-winded, and often tedious, repeat of things I already l knew. Maybe "Real" could consider a cut-down version of their operators "spiel" for those of us that had already carefully researched BEFORE contacting "Real".
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Very pleasant and polite. really impressed.
Trusted Customer – Rated 5 out of 5
i understood that i would receive 15.000 on accidental death. however the policy says 10.000. which is it. thank you. dorothy
very pleasant and polite. really impressed.
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Trusted Customer – Rated 5 out of 5
Thank you so much
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I spoke to merna..she was polite had a great knowledge...
Trusted Customer – Rated 4.5 out of 5
I spoke to Merna..she was polite had a great knowledge about Funeral Insurance and could answer my questions...helpful and very happy with customer service. I am impressed when ringing no buttons to press before l spoke to a human thank you
