Read what our customers are saying
Trusted Customer – Rated 3.5 out of 5
It was done conveniently online...perfect for me and what I required.
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Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
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Trusted Customer – Rated 5 out of 5
Great Price, with all the features I was looking for
Great Customer Service!!!
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Great service
Trusted Customer – Rated 5 out of 5
Good home insurance rates
Great, quick, straightforward service.
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Helpful
Trusted Customer – Rated 5 out of 5
They found the best cover for my circumstances
Very helpful & polite staff
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Trusted Customer – Rated 3 out of 5
I get u read the policy then do a assessment of the product
I was not giving the option of monthly payments. Whole amount debit .
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Trusted Customer – Rated 5 out of 5
It provided what I needed at a good price
I had a question regarding one part of my recent car Insurance. of the my car Insurance. The question after some discussion was answered in a professional way.
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Anne Hemmings – Rated 4 out of 5
It was easy to complete and could understand the person talking to me
It was friendly, could understand the person talking to me
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Just an easy transaction.
Mary Grace Remonte – Rated 5 out of 5
Affordable and easy transaction
Buying insurance online was quite easy for me. The quote was less than what im paying now so i went ahead with it.
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers