Read what our customers are saying
Eventually
Trusted Customer – Rated 3.5 out of 5
Policy explained very well and took time to answer my questions
Eventually got good help. The first customer service officer told me my question was too difficult. Second attempt I got out through to three different officers and finally I got very good help but it took three phone calls for something that I thought would occur often. I do have praise for the short wait time though. This is very encouraging to stay with Real
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very helpful
Product Rating
Service Rating
The best insurance company by far
Trusted Customer – Rated 5 out of 5
Perfect policy and price excellent customer service.
Real Insurance. Customer service is fantastic they always do their best to help their customers with any issues or concerns for which they may have. 10/10
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Value for money. Price was right
Every thing was done with in 30 min online Read product disclaimer, choose the policy needed. Great
Product Rating
Service Rating
As above
Peter Leech – Rated 5 out of 5
Great info and service
Great price and good info and response
Product Rating
Service Rating
Melinda Waterhouse – Rated 5 out of 5
competitive price good policy
Joanne gave great service and explained the home & building contents policy clearly
Product Rating
Service Rating
Your interactive internet transaction sysem is better.
Trusted Customer – Rated 4 out of 5
I have already responded.
The oral questioneer could be better and more specific.
Product Rating
Service Rating
Anne Bertrand – Rated 5 out of 5
Done it online and was easy
Product Rating
Service Rating
Trusted Customer – Rated 1 out of 5
Appalling, I would not recommend real insurance
The increases are appealing. When I contacted Real Insurance to review my policies you wouldn't. When I rang as a new customer to get a quote, I was quote up to half of what I was paying on some policies. What an absolute rort! I would not recommend real insurance to friends or family.
Product Rating
Service Rating
Good service and easy application online
Debbie Hughes – Rated 5 out of 5
Purchase was an easy transaction - thank you
Easy to fill out quote details. Rang twice to check details with your staff and they were very helpful. Easy to pay. Good price - thank you