Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Good premiums for the coverage offered
Easy to use website, fair premiums
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As above
Peter Leech – Rated 5 out of 5
Great info and service
Great price and good info and response
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Eventually
Trusted Customer – Rated 3.5 out of 5
Policy explained very well and took time to answer my questions
Eventually got good help. The first customer service officer told me my question was too difficult. Second attempt I got out through to three different officers and finally I got very good help but it took three phone calls for something that I thought would occur often. I do have praise for the short wait time though. This is very encouraging to stay with Real
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Trusted Customer – Rated 3 out of 5
as i have moved to a new address the transition should be seamless ha ha . and being right on xmas nothing is active. As it should be. but moving to a new unit one must consider contents insurance. or a cover note. but no home phone' no email. so one must use the mobile to contact real insurance because you were our previous insurer at 211 cygnet drive Berkeley vale. in short I made at least 8 attempts to contact you during the first week but for some reason your computerized rubbish system refused to acknowledge my dial tones. guess what the consequences would be if this place had caught on fire. I think you need to update/upgrade your welcome to real insurance system so that potential customers can apply for insurance with confidence 24/7 cheers. joy hall.
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Your interactive internet transaction sysem is better.
Trusted Customer – Rated 4 out of 5
I have already responded.
The oral questioneer could be better and more specific.
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Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service and very polite
Renato was very nice to talk to.
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Trusted Customer – Rated 5 out of 5
Jodie was absolutely delightful to speak with. She was extremely informative and took the time to answer or find the answers to all my questions. I was shopping around and she had instilled me with confidence that Real Insurance was the way to go for my home and contents. Thank you very much
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Good service and easy application online
Debbie Hughes – Rated 5 out of 5
Purchase was an easy transaction - thank you
Easy to fill out quote details. Rang twice to check details with your staff and they were very helpful. Easy to pay. Good price - thank you
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Trusted Customer – Rated 5 out of 5
Very helpful customer service
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Great service.
Robert Stewart – Rated 5 out of 5
A good company to deal with and the service was very good. Most impressive.
Very good service. From a company I have been with for some time. No negatives all positives.