Read what our customers are saying
Beautiful presentation nice polite staff happy and...
Trusted Customer – Rated 4 out of 5
Love the presentation polite and very helpful stuff
Good Services nice presentation
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Trusted Customer – Rated 5 out of 5
Easy to deal with, and the cheapest, I will recommend you to my friends
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Happy customer
Trusted Customer – Rated 4 out of 5
I liked how easy it was to organise my 4 insurance policies
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
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Excellent service
Trusted Customer – Rated 5 out of 5
Very competitive quote for home and contents
very easy to get quote and fast service
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Trusted Customer – Rated 4 out of 5
You were able to match my previous policy at a cheaper price.
I had to wait a long time for my call to be answered but when it was the person I spoke to was polite, knowledgeable and efficient.
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Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
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Quick, simple and good value
Trusted Customer – Rated 5 out of 5
Quick, easy to understand and good value
Very quick and easy and information was clear
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Recommended
Trusted Customer – Rated 5 out of 5
Sounds good policy, will see if it is if I ever have to use it!
Quick, easy and pleasant service
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Trusted Customer – Rated 4 out of 5
Straight forward and affordable.
Fast service and straight forward.