Read what our customers are saying
Comparable' affordable, friendly service
Trusted Customer – Rated 3.5 out of 5
All good, the cost went up to much this year
Polite, friendly, affordable and comparable
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
Product Rating
Service Rating
Excellent
Trusted Customer – Rated 5 out of 5
excellent very helpful covered all my concerns without a problem.
Product Rating
Service Rating
Good service by realinsurance
Trusted Customer – Rated 4 out of 5
Good service but long time in queue before they answer
Product Rating
Service Rating
Trusted Customer – Rated 1 out of 5
I took the top cover for home and contents insurance but I got the certificate of currency for essential cover
i took the top cover for home and contents insurance
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Price was competitive and we have been with Real insurance for awhile now, and we received an additional discount
Very friendly and professional
Product Rating
Service Rating
Great service!
Annie Maglangit – Rated 5 out of 5
great service
Product Rating
Service Rating
Trusted Customer – Rated 1.5 out of 5
not happy
Product Rating
Service Rating
Great service
Trusted Customer – Rated 5 out of 5
Good home insurance rates
Great, quick, straightforward service.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Real good! Better than NRMA in price and product.
Spoke with a real person who was helpful, clear and professional. The price was competitive.