Read what our customers are saying
Trusted Customer – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Trusted Customer – Rated 4 out of 5
Very easy thanks to the lady i was speaking to. Pleasant experience
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Trusted Customer – Rated 5 out of 5
The price for landlord's insurance was competitive and easy to apply for online. I hope I never have need to claim.
They are easy to deal with and offer very competitive terms. You can pay by the month at no extra cost. You can call to amend something and they are very helpful.
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Trusted Customer – Rated 5 out of 5
Service was very good
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Excellent service
Trusted Customer – Rated 5 out of 5
The few times that I have had to contact Real Insurance I have always had very good customer service. When I have had a claim I have had promp and compassionate responses .
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Trusted Customer – Rated 4 out of 5
Helpful
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Trusted Customer – Rated 5 out of 5
Very happy with price and serivce
Quick easy and a good price.
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Very satisfied
Trusted Customer – Rated 5 out of 5
The person I spoke with was very helpful and sorted both my enquires straight away Was very quick and understanding
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Trusted Customer – Rated 5 out of 5
Helpful and satisfied my policy is sorted
I changed my policies online and then called up to cancel previous policies - the young man on the phone was so nice and I wish I had remembered his name - nothing was any trouble for him and it was very satisfying to have everything sorted
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Trusted Customer – Rated 1 out of 5
Double charged me for a policy and I have to chase them for a refund and I'm still waiting.