Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Reasonable price and easy
It was easy
Product Rating
Service Rating
Redaan Adams – Rated 3 out of 5
I get u read the policy then do a assessment of the product
I was not giving the option of monthly payments. Whole amount debit .
Product Rating
Service Rating
Rude and displeasing attitude
Rahul Paul – Rated 2.5 out of 5
claims department extremely rude
Product Rating
Service Rating
Stephen Gregson – Rated 5 out of 5
it was efficient and simple to do
Product Rating
Service Rating
Jax Hay – Rated 5 out of 5
I have had great customer service from Real Insurance every time I have needed to contact them. I love the low rates for premium cover and the fast simple way of signing up or changing details. I cannot comment on a claim as I have never needed to but if the service I have received so far is anything to go by, I'm sure if I needed to make a claim, it too would be easy.
Product Rating
Service Rating
Positive and pleasant
Trusted Customer – Rated 4.5 out of 5
Ticks all the boxes and covers.
Professional and efficient.
Product Rating
Service Rating
A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real
Product Rating
Service Rating
Peter Bitossi – Rated 4 out of 5
Better cover and more affordable
good, no fuss well explained cheaper than previous policy
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
All of my needs were met.
Product Rating
Service Rating
Isobella M – Rated 5 out of 5
I called Real Insurance to arrange for contents insurance and the staff member I spoke with, Amanda, was incredibly helpful; she was extremely patient, answered all my questions, saved me a lot of time if I had to conduct my own research, provided me with more coverage than expected, and made the entire process easy and relatable. Real are unquestionably a reputable organisation, and I now have piece of mind knowing that my things are protected. They come highly recommended.