Read what our customers are saying
Trusted Customer – Rated 2 out of 5
Confusing and not clear.hard to understand
Confusing
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Trusted Customer – Rated 5 out of 5
Great price on the Policy, we now have to Policies with Real Insurance
Excellent Service, what else is there to say. This is our second Policy purchase with Real Insurance. Great response time and no complicated number dialing, to speak to a human.
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Trusted Customer – Rated 4 out of 5
Product was what I required
Responsive, priced well
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Great customer service
Trusted Customer – Rated 5 out of 5
Very competitive prices great service
Process was easy straight forward and great customef service
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Incompetent
Trusted Customer – Rated 3 out of 5
Cost effective cover with fast follow-up service through Australia Post
The agent sold me the wrong policy and I had to get it all redone again This is the first time Real has messed-up in all the years I have been with Real
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Trusted Customer – Rated 1 out of 5
Appalling, I would not recommend real insurance
The increases are appealing. When I contacted Real Insurance to review my policies you wouldn't. When I rang as a new customer to get a quote, I was quote up to half of what I was paying on some policies. What an absolute rort! I would not recommend real insurance to friends or family.
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Trusted Customer – Rated 5 out of 5
I was using online service. Didn't talk to anyone.
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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Trusted Customer – Rated 3 out of 5
I was told that I would receive a paper copy of the policy in the mail. Ihave not received this yet. Or for the other policies I purchased.
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Happy now.
Trusted Customer – Rated 3 out of 5
It took 4 phone calls to sort out the addition to the policy,and the amount to be paid, finally a lady rang and sorted out the problem in one phone call, the end result was that we got what we required at a reduced amount , very satisfied now, thank you.