Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Excellent 5 Stars
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
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Trusted Customer – Rated 5 out of 5
Well spoken, excellent service.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service was excellent and Brady rang back when he said he would
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Disapointing pressure tactics
Trusted Customer – Rated 3 out of 5
I don't like the method used where I was given a quote and then the consultant 'just signed me up and nominated a date'. I felt bamboozled and said yes. I am still not sure if this insurance is right for me, I was intending to shop around however was told that I was signing up on the spot when I was clear I was asking for a quote. That individual consultant did a good job, I have other insurance through Real and the same thing happened in the last call too.
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Outstanding customer service
Trusted Customer – Rated 4.5 out of 5
The consultant was courteous, very patient, friendly, well spoken and very thorough - he made sure I understood the terms of my policy before selling it to me. I wish all customer service was this good!
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Trusted Customer – Rated 5 out of 5
Great customer service, very friendly and helpful.
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Trusted Customer – Rated 5 out of 5
The gentleman that rang me back after I placed an enquiring on line was extremely helpful, explained the policy in detail along with the fees. Overall he just made it a very easy process
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Great service
Trusted Customer – Rated 5 out of 5
We spoke with Jess, & she was a pleasure to deal with. It was an easy process, & for any issues Jess had a solution. A good experience overall.