Read what our customers are saying
Sheryl Batchelor – Rated 5 out of 5
Ash was great. A great listener and answered my questions appropriately
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Friendly service
Peter Linforth – Rated 3.5 out of 5
New policy taken out too early to tell
Friendly service good product knowledge
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
exactly what i needed
easy application/ friendly staff
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Trusted Customer – Rated 1 out of 5
As mentioned in my initial comment, my conversation with the agent did not really help me understand the product.
The agent i spoke with was appeared to be not genuine with finding out what i needed. After the phone call i felt that the conversation i had with him was more concentrated on him having my bank account details and signing me up with real insurance rather than actually helping me understand the product. I was disappointed really because the ads in broadcasted in media gives an impression that the company would at least help me understand the product first before signing me up. I even reiterated twice during the phone conversation that i wanted to know details about thhle product but to no avail. I will be cancelling my account with this company and transfer somewhere else.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Service was really good and gave me great info
The person knew what he was talking about and was really thorough and quick
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Michelle was helpful and a credit to your company
Trusted Customer – Rated 5 out of 5
Michelle was helpful and a credit to your company
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Policy covers what I need
The lady I spoke to was fantastic and very lovely
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I am impressed with the policy features
I was very impressed with the service
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Excellent
Efficient and extremely helpful staff
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Better than I expected
Staff member was wonderful