Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
More than what I expected. Rest easy my family will be looked after
To the point got what I asked for without the upsell
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The guy was very helpful
Trusted Customer – Rated 5 out of 5
The guy was very helpful
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Trusted Customer – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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Trusted Customer – Rated 5 out of 5
Convenient to apply and within reasonable price.
Customer service is friendly, patience.
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Trusted Customer – Rated 5 out of 5
Customer service was fantasric. Very well spoken. Explained everything clearly & my needs were all taken into consideration. Very easy to deal with. I felt understood & was bice to fee like a person & not just a number.
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Great product knowledge. excellent customer service.
Trusted Customer – Rated 5 out of 5
Both operators gave quality service. I was called back at precisely the time I was told. My questions were answered.
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I only wanted a quote and was told i could just ring...
Trusted Customer – Rated 2.5 out of 5
Would be a good product if i actually needed it, but i dont.
i only wanted a quote and was told i could just ring back and not go ahead with a phone call. When i tried to do this it was made very difficult for me. behavior was quite frankly just disgusting.
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The gentleman who took my call was very professional...
Trusted Customer – Rated 4.5 out of 5
I am happy with the policy and the money back after 12 months is a bonus.
The gentleman who took my call was very professional and returned my follow-up call the time he stated he would. He went through the policy & questions slowly & clearly and made sure I understood them fully. I was very impressed with the service I received.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good,cover for someone my age
Can agent was exact, well spoken and patient.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I'll let you know for sure when I try and make a claim... (hopefully not for many years)..
Person I dealt with was lovely and did everything she said she would do..