Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I rate these highly, suits what I am looking for at a reasonable price
Representative was very polite.
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I loved the way the employer, customer service...
Trusted Customer – Rated 5 out of 5
I really like the option that if you are terminally ill you can get your cover paid out to cover the medical expenses and if you survive you can keep it to keep the rest of your life on track or put it away for the future funeral as you can not get re-ensured if you are a survivor. With so many people having cancer, it is a safe feeling you don't have let your family suffer financially as well. I feel sort of safe now that I have handled any hick ups the future holds for my family.
I loved the way the employer, customer service representative, handled my application. He was clear and took his time and was very friendly and efficient. I also appreciated his call back after I was approved. A real good experience
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service , thank you
Excellent service thanks
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Good customer service and very professional.
Lesley Foster – Rated 3.5 out of 5
Not sure yet as haven't had time to review properly.
Jamie was very polite and explained things cearly, allowing me to butt in and ask questions to clarify when I needed to.
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Melissa James – Rated 5 out of 5
Great customer service and support
It was very good
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Tracey Kirkpatrick – Rated 5 out of 5
All over cover which is ongoing for life
Concise information
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
As being great so far.
I found the call centre person very thorough, clear and concise.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Comparable
Prompt
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Brilliant customer service
Trusted Customer – Rated 5 out of 5
I got what I asked for, everything was straight forward now I dont have to worry about my family its all taken care of
the customer service person I spoke to was lovely, I felt like I was getting personal service, and I did not feel like I was speaking to someone who was reading a script, I would be happy to recommend REAL insurance just based on the customer service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Comparable with others
Very efficient