Read what our customers are saying
Excellent customer service
Trusted Customer – Rated 5 out of 5
Excellent customer service
Excellent customer service very friendly and helpful
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Great service
Trusted Customer – Rated 5 out of 5
i like the product, and customer service was friendly and helpful
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Wise & knowledgeable
David Jorgensen – Rated 4 out of 5
Good products but I feel the life insurance is too expensive. Accident cover much better value.
Friendly, helpful, knowledgeable, fast & efficient.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Easy to understand
Fantastic. Knowledgeable staff and very friendly
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Outstanding customer service. lauren is awesome, if i...
Trusted Customer – Rated 5 out of 5
Outstanding customer service. Lauren is awesome, if i ever get stitched up on a blind date please let it be someone like her!!!!
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Trusted Customer – Rated 3 out of 5
Wasn't cheap as the the ads allude to
Seeing the ads on TV I was under the impression it would be quick and cheap, well it certainly wasn't with the barrage of questions that seemed to go on and on and then it wasn't cheap like they allude to on the TV. I have since found cheaper insurance through my super and will be cancelling the REAL Insurance policy.
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Trusted Customer – Rated 5 out of 5
It seems to be straight forward
The rep explained the offers all the way through and genuinely seemed to like the the product he was prompoting. He also was very friendly.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service
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Best service ever
Kristy Wheeler – Rated 5 out of 5
I’m quite pleased with the cover I was able to get, beside myself being young. I was supplied with a very good deal for the cover I chose.
The gentleman I spoke to, was the kindest gentleman I’ve ever spoken to over the phone. Within telling me all my options,he made the call very pleasent to be on. Was an absolute bliss to talk to. Service was the best I’ve experienced though a company that calls.
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Phone enquiry: spoke with kaveet and he was extremely...
Trusted Customer – Rated 5 out of 5
At this stage, we are in the "cooling Off" period of 30 days, but I am happy with the information/features applied for with my Life Insurance. My husband is to be contacted by Kaveet (appointment made) for his application to be processed. The coverage appears to be what we are looking for - cost effective at this stage.
Phone enquiry: spoke with Kaveet and he was extremely helpful, polite and gave every query I had the relevant explanation, with detailed information and good humour combined. Very happy with his service and manner.