Read what our customers are saying
Ash. that set up my policy was polite, answered the...
Trusted Customer – Rated 5 out of 5
I had been with another life insurer. You policy is so much better and I feel 100% covered I am also glad to I can pay direct debit fortnightly .. Wonderful service
Ash. That set up my policy was polite, answered the right questions and set my mind at ease.. He was very professional
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
great
excellent customer service
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Efficient and thorough
Trusted Customer – Rated 5 out of 5
The lady was very friendly and helpful. I am happy to know my cover starts straight away and my family will be taken care of financially
I didn’t have all the information I needed and the lady was very patient with me saying she would call back and she did! Twice as I still didn’t have all I needed and she still rang back, that never usually happens so thanks
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I am happy
very helpful and polite
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Trusted Customer – Rated 4.5 out of 5
The insurance purchase was great. Thanks
The process was very long and a bit repetitive, may need to have a look and shorten the time on the phone.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
glad to have piece of mind knowing im covered
easy quick and reassuring
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Your sales person was very sneaky, wasted my time...
Trusted Customer – Rated 1 out of 5
Your sales person was very sneaky, wasted my time giving me a price and insinuated that was the monthly fee until right at the end where he proceeded to tell me it was the fortnightly fee. I find that was deceitful and would not trust a company that can't be up front with the fundamentals.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great
Great
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Real insurance for real life situations
Trusted Customer – Rated 5 out of 5
Recently purchased term life insurance. They were very helpful & it was easy to apply, answer a few easy questions & it was done. I had my husband's funeral insurance with them & unfortunately I had to put Real Insurance to the test. They paid up quickly & I even got a sympathy bouquet from them which I thought was a beautiful gesture in my worst time. Would not hesitate in recommending them for insurance related products going by my experience with them. Thank you Real Insurance.
Very compassionate, easy to work with, helpful. I am recommending real Insurance to the rest of my family,
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The gentleman who took my call was very professional...
Trusted Customer – Rated 4.5 out of 5
I am happy with the policy and the money back after 12 months is a bonus.
The gentleman who took my call was very professional and returned my follow-up call the time he stated he would. He went through the policy & questions slowly & clearly and made sure I understood them fully. I was very impressed with the service I received.