Read what our customers are saying
The process of signing up was easy. each question was...
Trusted Customer – Rated 5 out of 5
The process of signing up was easy. Each question was explained in detail and our your consultant was extremely helpful.
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Their customer service has been pathetic, i'm in the...
Trusted Customer – Rated 1 out of 5
Their customer service has been pathetic, I'm in the process of canceling my account with them. I've spoke to 3 different people and got sent the run around, I would not recommend them to anyone I know or speak to about life insurance.
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The help was out standing
Trusted Customer – Rated 5 out of 5
It was out standing severs and no rush well done to the team keep up the good work
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The service has always been great with real insurance...
Trusted Customer – Rated 5 out of 5
Real life insurance is simply the best. I really like how you Never have to speak to a robot. And the call centre is Australian based
The service has always been great with real insurance I have Always been looked after the best
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Trusted Customer – Rated 5 out of 5
I am very pleased with how the salesperson conducted herself-highly professional
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Trusted Customer – Rated 4 out of 5
Money was debited when it was supposed to be, which is a plus.
Initial phone conversation was very clear and concise. Took longer than expected to receive paperwork, however once received was easy to follow.
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Trusted Customer – Rated 4.5 out of 5
See above, see above, see above
Hassle free and well explained. Good product fairly priced
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Trusted Customer – Rated 3 out of 5
Policy was explained and seemed good.
They followed up things well, this part of the service was good and the lady I dealt with was good. I was disappointed with not receiving $100 gift card that was promised as part of activating policy.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Have not used yet
Don't no as I've not spoken to any one
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Friendly, informative, easy process
Trusted Customer – Rated 5 out of 5
I was really happy with the friendly and informative attitude from Alfred who helped me with setting up my insurance. He wasn’t stiff and robotic like other companies even when he had to read out the questionnaire. It was just an all around easy process.