Read what our customers are saying
Would have liked to have been given info without...
Trusted Customer – Rated 2 out of 5
would have liked to have been given info without having to take out policy & giving out all my bank details
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Tariro Makate – Rated 5 out of 5
The reception was good and the prices are more realistic, i like your products.
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Excellent service with clear and concise communication.
Trusted Customer – Rated 5 out of 5
I spoke to Luke and he was mild mannered and patient with all the queries I had for him. He was clear and concise in his communication.
The service from Luke was outstanding and he is the perfect example of excellence. When he said he'd call me back he followed through.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I like every thing he told me
It was good
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Nik Papas – Rated 5 out of 5
Feel confident in the product & team & at an affordable price
Tim was extremely professional very thorough & easy to communicate with and had good product knowledge.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Features seem good but is pricier than my current protection
Service was exceptional
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Great service could just slow down a little.
Trusted Customer – Rated 5 out of 5
Great service Could just slow down a little.
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Real easy
Leanne Swainson – Rated 4 out of 5
Due to the amount of cover I received based on my BMI. I am hoping as I lose weight that my cover will increase.
I would definately recommend them. Dealing with them was very simple and uncomplicated. I chose real insurance as this is who my dad was insured with. So that gave me peace of mind knowing how professional and understanding they were at the time of his passing. It certainly made my job a lot easier
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The staff were very polite and knowledgeable. there...
Trusted Customer – Rated 5 out of 5
The staff were very polite and knowledgeable. There was no waiting time when being transferred to another section. The phone was picked up straight away.
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Trusted Customer – Rated 1 out of 5
Too expensive compared to other companies
Too pushy, have to actually sign up to even get a quote. Took three times as long to get the quote as other insurance companies and twice the price.