Read what our customers are saying
Disappointed
Trusted Customer – Rated 2 out of 5
Charging me a high premium straight away without giving me coverage for it
Ok
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Perfect
Perfect
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Painless and enlightening
Trusted Customer – Rated 5 out of 5
Yes
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I loved the way the employer, customer service...
Trusted Customer – Rated 5 out of 5
I really like the option that if you are terminally ill you can get your cover paid out to cover the medical expenses and if you survive you can keep it to keep the rest of your life on track or put it away for the future funeral as you can not get re-ensured if you are a survivor. With so many people having cancer, it is a safe feeling you don't have let your family suffer financially as well. I feel sort of safe now that I have handled any hick ups the future holds for my family.
I loved the way the employer, customer service representative, handled my application. He was clear and took his time and was very friendly and efficient. I also appreciated his call back after I was approved. A real good experience
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Efficient and thorough
Trusted Customer – Rated 5 out of 5
The lady was very friendly and helpful. I am happy to know my cover starts straight away and my family will be taken care of financially
I didn’t have all the information I needed and the lady was very patient with me saying she would call back and she did! Twice as I still didn’t have all I needed and she still rang back, that never usually happens so thanks
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Real customer service
John Fraser – Rated 5 out of 5
Everybody that I spoke to was very helpful. Quality customer service. I was taken through the process in a polite and respectful way.
The customer service provided by the team at Real Insurance was first rate. I felt important because of the way I was treated by the staff.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
all good
all good
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Good customer service
Trusted Customer – Rated 5 out of 5
all good need the information and answered all and got it covered done
all good
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Trusted Customer – Rated 5 out of 5
great customer service
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Trusted Customer – Rated 5 out of 5
because it covered all my needs and is pretty affordable
i rated it excellent because the lady i dealt with made it so easy and explained everything clearly