Read what our customers are saying
Misleading. advised i am receiving a quote & money...
Trusted Customer – Rated 1.5 out of 5
Misleading. Advised I am receiving a quote & money being taken from my account before I received the PDS & of course it's not as simple to cancel.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
GOOD
GOOD
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Trusted Customer – Rated 5 out of 5
It was what I was looking for a good product at a good price
It was easy and the sales rep ali was very helpful
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Trusted Customer – Rated 3 out of 5
Standard in comparison to same products with other companies.
The phone representative had great customer service skills, establishing a good rapport throughout the call. However, the number of attempts to contact me during the day to complete my enquiry. seemed rather excessive - a maximum number of attempts should be established per day eg:; 3-4 others try the next day.
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The service was great and the giel that handled my...
Trusted Customer – Rated 5 out of 5
The service was great and the giel that handled my policy was informed and very friendly
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Looks good to me! Feels good to have things sorted for my family.
Professional, answered my questions, friendly and easy!
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Trusted Customer – Rated 5 out of 5
The guy was very helpful and he explain every detail to make sure I understand everything he was saying.
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Trusted Customer – Rated 5 out of 5
because it covered all my needs and is pretty affordable
i rated it excellent because the lady i dealt with made it so easy and explained everything clearly
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Trusted Customer – Rated 3 out of 5
It seemed like a good deal, but on closer inspection lots of fine print. But for the moment the price is right. I’m using these 30 days to review my insurance and that of my husband also who has been insured with real for 6 years.
I found the “questions” very vague, as in they could have more than one answer. I understand this is to cover real insurance, but on the other hand they could be very damaging if it came to actually needing to place a claim. I’m currently looking into other insurance companies, and am yet to decide if I will stay with real
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Pleased with outcome :)
Excellent customer service, informative, fast and simple.