Read what our customers are saying
I found the service very professional and easy.
Trusted Customer – Rated 4.5 out of 5
Very professional and helpful.
I found the service very professional and easy.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful and well mannered
Product Rating
Service Rating
Wise & knowledgeable
David Jorgensen – Rated 4 out of 5
Good products but I feel the life insurance is too expensive. Accident cover much better value.
Friendly, helpful, knowledgeable, fast & efficient.
Product Rating
Service Rating
Really good service, a few months down the track i...
Trusted Customer – Rated 5 out of 5
Can't complain we're a fit and healthy young family and it is just really good to know that everyone is covered in times when you can't even think straight due to circumstances. Peace of mind.
Really good service, a few months down the track I lost my job & was having difficulty making a payment. I was able to get the payment moved to another day that suited instead of closing insurance completely. I really appreciate the customer service person on that day to help answer questions and help with this request. They even suggested moving payments for me. Much appreciated.
Product Rating
Service Rating
Trusted Customer – Rated 2 out of 5
Poor just poor. Very disappointed
Product Rating
Service Rating
Great service by jessica 😊
Trusted Customer – Rated 5 out of 5
Because Jessica was amazing and made me feel safe with the offers.
Jessica was amazing!! She was very professional and patient. She did not make me feel like I wanted to hang up during our consultation. Amazing customer service skills, communication clear and precise and overall a 5star worker!! A bonus would be perfect for this worker.. She made my decision easy and did not pressure me into other offers. Jessica you won me over and that in itself is a head task! Keep rocking girl. Bless you Jessica **
Product Rating
Service Rating
Trusted Customer – Rated 3 out of 5
Wasn't cheap as the the ads allude to
Seeing the ads on TV I was under the impression it would be quick and cheap, well it certainly wasn't with the barrage of questions that seemed to go on and on and then it wasn't cheap like they allude to on the TV. I have since found cheaper insurance through my super and will be cancelling the REAL Insurance policy.
Product Rating
Service Rating
Phone operator great, stated ease of insurance=false...
Robert Thompson – Rated 3 out of 5
Tv ads make it look simple and quick.its not The claim of no medical needed is a waste of time as they ask enough medical questions to warrant a medical over the phone.i have not purchased anything yet as I have been knocked back due to being recently sick( not dying) pending an outpatients visit in a few days. I'm Trying to purchase life insurance not sickness benefits. I'm a non smoker non drinker low risk category but still knocked back .i have been honest to no benefit for me.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent communication. Clear and simple.
Product Rating
Service Rating
Phone enquiry: spoke with kaveet and he was extremely...
Trusted Customer – Rated 5 out of 5
At this stage, we are in the "cooling Off" period of 30 days, but I am happy with the information/features applied for with my Life Insurance. My husband is to be contacted by Kaveet (appointment made) for his application to be processed. The coverage appears to be what we are looking for - cost effective at this stage.
Phone enquiry: spoke with Kaveet and he was extremely helpful, polite and gave every query I had the relevant explanation, with detailed information and good humour combined. Very happy with his service and manner.