Read what our customers are saying
Easy to understand
Trusted Customer – Rated 5 out of 5
yes i recommend them! Jessica was great! really well presented!
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Good service but......
Trusted Customer – Rated 3.5 out of 5
My current provider was able to provide the same cover for less.
The service was good in respect to a quick response etc. The customer service rep knew the product and was able to provide the information I requested. HOWEVER, I felt pressured into taking out the cover. Despite saying two or three times I was not ready to take it out and that I didn't want the cover until my current policy expired in May/June 2018, she pushed me into setting the policy up. I have now done further investigation into other options and I will be cancelling the policy with Real Insurance.
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Easy understanding.
Trusted Customer – Rated 5 out of 5
Feel secured and free of debts.
They were helpful.
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Trusted Customer – Rated 4 out of 5
The policy covers what I need
The consultant I spoke with explained everything to me and answered all of my questions.
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“buy before you look” is not cool.
Trusted Customer – Rated 2 out of 5
I’m sure it’s a great product, but I prefer to not get tricked into buying before I can get the actual price. I know there is a cooling period of 30 days, but that is just to make it more difficult to cancel. I sent an email to cancel, and I’m “waiting” for my call from customer service where they will probably try to convince me otherwise. Again, I don’t like to be tricked or bullied.
It would be amazing to not get tricked into buying the insurance to be able to get a quote. This is one of the big reasons why I have cancelled the insurance.
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Trusted Customer – Rated 5 out of 5
Excellent communication skills
Great service
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Trusted Customer – Rated 5 out of 5
Very direct on what they were selling
The service was excellent and they were very helpful
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Trusted Customer – Rated 5 out of 5
All over cover which is ongoing for life
Concise information
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Trusted Customer – Rated 5 out of 5
No hassle admin for really busy people
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Trusted Customer – Rated 5 out of 5
Exceptional customer service would highly recommend anyone who is looking for life insurance