Read what our customers are saying
Not a happy camper!
Trusted Customer – Rated 2 out of 5
My "purchase" will be cancelled.
The person I spoke with was very friendly and informative, and I would most likely have gone with the product, but I explained to him very clearly that I was only after a quote and that I would need to discuss it with my partner before deciding, but when I got the paperwork through via email a short time later, it was clearly stated it would start within the week and they would be deducting the amount from my credit card, which I had felt pressured to give the details of. I felt he used very underhanded pressure tactics to sign me up on the spot when I had very clearly told him I wanted to think about it over the weekend. When I rang back to cancel it, I was put on hold for a good 10 minutes and then told that the people I needed to talk to were too busy and they'd call me back within 2 business days! Needless to say I will be contacting my bank to ensure the payment does not go through and will rethink my options for life insurance.
Product Rating
Service Rating
Trusted Customer – Rated 2.5 out of 5
i bought a product i didnt really want...was just an enquiry
i felt the consultant was friendly but a bit too pushy...i only rangfor a quote and now i have signed up
Product Rating
Service Rating
Sophie was excellent to talk too and very clear with...
Trusted Customer – Rated 5 out of 5
excactly what i wanted no ******** in selling me anything else
great infom easy to deal with good products no pressure
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Everything was explained properly and your assistant was pleasant and thorough.
Product Rating
Service Rating
Great experience to begin with
Trusted Customer – Rated 5 out of 5
I like that I can increase or decrease my cover anytime.
The customer service agent was absolutely lovely, very friendly, very helpful and respectful.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Very friendly!
Product Rating
Service Rating
Excellent customer service
Trusted Customer – Rated 5 out of 5
Value for money and best deal
Sam was very comprehensive and provided answers to all my questions
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Same as before .. but where is the TPD cover question ??
Very detailed and clear .. following up really well and makes sure u understand
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Money was debited when it was supposed to be, which is a plus.
Initial phone conversation was very clear and concise. Took longer than expected to receive paperwork, however once received was easy to follow.
Product Rating
Service Rating
Another happy customer
Trusted Customer – Rated 5 out of 5
Anthony was great to deal with. He answered all my questions and was honest to me straight up. He tailored my needs to a specific package which was in the price range I was looking for. I highly recommend this company. They are the best when it comes to value for money.