Real Insurance Reviews

All ok

Trusted Customer – Rated 4 out of 5

It was ok. However I find it difficult to understand overseas employees sometimes. I buy on price and have been a customer for many years. As yet I am pleased to say I have not had to claim for many years and I hope if I do have to claim it will be easy.

Satisfaction regarding their service.

Trusted Customer – Rated 5 out of 5

See previous comments.

We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.

How does real turnaround a deserting customer ?? call...

Trusted Customer – Rated 1 out of 5

while price was competitive, service was non-existent.

You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)

Trusted Customer – Rated 5 out of 5

It was easy, but the most importantly was the prices which are lower than other insurance providers with the same or similar condition.

the website was easy to understand, navigate and fill out my info. I like I was able to self service without anyone calls up after 5 minutes of finishing a quote. It was streamline and efficiency to me.

Trusted Customer – Rated 5 out of 5

Quick efficient good price

Trusted Customer – Rated 1 out of 5

I was rail roaded into giving my credit card details before I had even discussed the policy with my wife. I was told they needed my credit card details to hold the policy. I was then sent my new policy without consenting to the policy. This then required me to make a phone call and cancel the policy. Very very dodgy behaviour by the Agent trying to sell a Real Insurance Policy

Listen, be thoughtful and relate.

Trusted Customer – Rated 4 out of 5

I don’t agree with the exclusion on minor claims. But the price is really good. Road assist should be more easy going.

The stars are for Siobhan pron, shivon. She was excellent. Really thoroughly helpful. . The first girl I spoke to was hopeless she kept spelling Nicole Nycole with a y. Which is dumb. I thought I was calling os....The road assist woman did not sound friendly but solved my problem.

It was a pleasure to work with real car insurance as...

Trusted Customer – Rated 5 out of 5

Every thing that was required and put into place and then

It was a pleasure to organise a quotation and then it inplace the insurance policy for my car

Trusted Customer – Rated 5 out of 5

Great customer service from the staff

Great

Fantastic experience

Trusted Customer – Rated 5 out of 5

Fantastic, was a seamless experience to insure my new car.