Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Excellentcommunication; knowledgeable and value for...
Trusted Customer – Rated 4 out of 5
excellent service; value for money
Excellentcommunication; knowledgeable and value for money
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Trusted Customer – Rated 5 out of 5
Easy and simple to complete business.
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Still waiting
Trusted Customer – Rated 3 out of 5
Well priced and easy to navigate
It's a bit hard to rate a service when there is no interaction apart from filling in a form online and paying with a credit card. The one and only email that I received promised that my certificate of insurance was to follow shortly. Well it's been almost 2 weeks and still nothing
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Competitive prices, good value
Trusted Customer – Rated 5 out of 5
All done on line, easy process
Great service, wife made a claim to no fault of her own, process was smooth.
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Disappointed and unheard
Trusted Customer – Rated 2.5 out of 5
Price was ok in comparison.
Disappointed that long standing customers are not given any priority or exclusive services/rate. Someone who is the with real insurance for >10yrs is given the same rate as someone who joins online. I had to complain to receive a meager discount after having multiple policies. In the past, long standing customers were given cash back...think about providing SOMETHING. Phone services are fine, repetitive scripts with the representatives actually slows down the conversation - also do not follow up on complaints history raised unless prompted. Which I had to do recently.
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All talk
Trusted Customer – Rated 1 out of 5
Terrible. Agent kept me on the phone and asked details if when I would be free for a call backs. I gave these. I then received calls at completely different times which I could not answer. Nobody called at the time agreed.
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Answered my queries ,fixed my concerns felt more...
Trusted Customer – Rated 5 out of 5
Felt comfortable and would buy again
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Awesome service with real inurances
Trusted Customer – Rated 5 out of 5
verry good
i thine your service is awesome can,y say anythink bad about you
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Trusted Customer – Rated 4.5 out of 5
Compared to my previous insurance premium, Real insurance provides a more competitive rate.
Very helpful and efficient in handling the queries and updates. Thank you.
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Trusted Customer – Rated 5 out of 5
Service was excellent and the service was great
🤩🤩🤩🤩🤩🤩🤩🤩🤩
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.