Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
Very pleased with the price which included a discount.
Explained the insurance questions well.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Quality customer service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I have been through a claim process which was painful through an extremely traumatic experience. It made me seriously look at my insurance options. Real still came up trumps but I feel better about it knowing the hoops you might have to jump through for a serious claim - just hope for my own sake I never ever have one of those again! Insurance never really covers everything. Valuable lesson.
The phone consultant was friendly helpful and patient. I am used to dealing with Real now and know some time is involved, but having an operator I can understand, and who was also positive and had a ‘let’s do this’ attitude instead of ‘I know i’m Not making you happy but I really need this information’, it was refreshing.
Product Rating
Service Rating
Without a hitch
Trusted Customer – Rated 5 out of 5
I easily changed my address for contact purposes.
I was able to transfer my insurance from a Victoria to South Australia without a hitch. Thank you
Product Rating
Service Rating
The people ihave spoke to were all very nice but very...
Trusted Customer – Rated 4 out of 5
Your car insurance you offer is fantastic
They are all very friendly and helpful but hard to understand when trying to talk on the phone I had to ask them to repeat them selves on many occasions and as a result spelt my name wrong on my email so I never received documents
Product Rating
Service Rating
Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage
Product Rating
Service Rating
Very professional and quick service.
Trusted Customer – Rated 5 out of 5
Good price, prompt service.
Very prompt service and prompt refund. Thanks a lot.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
best price
good price and easy to buy.
Product Rating
Service Rating
Happy customer
Trusted Customer – Rated 4 out of 5
I switched from one policy to another when I changed my address. It was all made very easy to understand. The chap on the other end of the phone knew what he was doing without a script so therefore I was confident with what I purchased
Product Rating
Service Rating
Great service from real insurance.
Trusted Customer – Rated 5 out of 5
Excellent rate.
As an existing customer I contacted Real Insurance re a second motor vehicle policy. The advice, service and deal I accepted were excellent.
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.