Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 4 out of 5
Be polite and show respect
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Efficient and helpful responses
Trusted Customer – Rated 5 out of 5
I like that Real takes kilometres driven into account in calculating their premiums
Telephone service is excellent and very efficient action after hail damage early in 2019
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Trusted Customer – Rated 5 out of 5
The lady was very clear and concise in explaining the policy. She was very friendly
i would recommend them to other people. They were clear and concise in explaining the policy
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Brilliant.
Trusted Customer – Rated 5 out of 5
The policy I purchased is the exact one for my needs. Will use REAL again as my preferred Insurer.
My expienence with Real, was one that was a phone call from the a Car dealership, the call was beautifully handle, by one of your excellent staff. While the transaction was a little slow ( had trouble find the car details ) since learnt that the dealership had a similar problem. Nothing but good to say about your staff,
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Good efficient service
Trusted Customer – Rated 4.5 out of 5
Well priced and easy to ubderstand
Easy to deal with, consultant was friendly. Well priced and fast with documents emailed.
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Trusted Customer – Rated 5 out of 5
Best price after I did a comparison.
I got my car insurance online and found it very easy to do, good website.
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Trusted Customer – Rated 5 out of 5
Good price & simple to do all online.
Easy to do online & would be likely to use again.
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Best service
Trusted Customer – Rated 5 out of 5
Very helpful,, friendly and explained everything in the policy to me.
Very helpful, friendly and explained everything to me. Would recommend them to all my family and friends.
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Disapointing.
Trusted Customer – Rated 1 out of 5
am thinking off moving all our policy's to another insurer.
dreadful and insulting
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Easy no fuss process
Trusted Customer – Rated 5 out of 5
This cover suited me & my husband
Quick & easy to apply & set up with an easy to understand friendly person to talk with on the phone
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.