Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Great value compared to the rest
Great service
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
value for money and it gives me peace of mind .
Explained clearly all requirements and the operator was respecfull on the phone.
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
I have been a Real customer for several years now and like their service. However I think supportive customers should be offered the best rates, not just new on-line customers.
Real's staff are friendly and professional. However I was disappointed in the proposed increase in premiums over the previous year, even with no increases in the sum assured.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The spot on response from Elizabeth was amazing. 5 stars to her support.
Product Rating
Service Rating
Great
Trusted Customer – Rated 3.5 out of 5
Rates aren't so competitive
I rang to cancel my policy and wasn't hassled about it. The operator was so helpful and explained everything.
Product Rating
Service Rating
The previous customer service persons were difficult...
Trusted Customer – Rated 4 out of 5
The last customer service person was really good & clear. Some of the previous ones were not as good
Product Rating
Service Rating
Angry
Trusted Customer – Rated 1 out of 5
Terrible, didn't send my policy when I first signed up and now been waiting over 3days since my car was taken for a refund with my contact
Product Rating
Service Rating
Great cover and affordable
Trusted Customer – Rated 5 out of 5
Easy process and affordable.
Product Rating
Service Rating
Thankyou for caring about my experience.
Trusted Customer – Rated 4 out of 5
The operator went to great lengths to get the exact policy that I wanted, which after three tries we obtained.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The consultant that helped me update my car insurance was friendly, competent and helpful.
Product Rating
Service Rating
Life Insurance
Get back 10% of premiums you've paid with The Real RewardTM
Request a Quick Quote NowCar Insurance
Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
Get A Quote in Minutes
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.