Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Easy to take out comprehensive insurance.
Trusted Customer – Rated 4 out of 5
Easy process, value for money it would seem.
The process to take out a car insurance policy was straightforward. The policy had good coverage and a competitive price. Whether your service is "good" will be determined if I ever have to make a legitimate claim.
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Trusted Customer – Rated 5 out of 5
I did it on line,was recommended by a friend and for sure was cheaper than other insurer.
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The real deal
Trusted Customer – Rated 5 out of 5
Very competitive rates and discounts that no other insurer can beat. I have often recommended Real to friends and workmates.
Real Insurance are always very helpful on the phone to address my needs. Great customer service today as always.
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Trusted Customer – Rated 4 out of 5
Car valuation was positive.
low km policy.
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Quick response to written queries
Trusted Customer – Rated 5 out of 5
The premium was very competitive and it was easy to finalise.
They have responded to email queries within a day. Other company's take weeks to respond.
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Trusted Customer – Rated 1 out of 5
eager to sign up new policies but will not care about you once you're their customer or if you put in a claim.
Quick to answer calls for new policies but will not respond to your queries when you put in a claim. I've now made multiple calls to follow up my claim, which are never answered as they're always facing 'a high volume of calls', sent emails but haven't had any response. I'll be taking my business elsewhere.
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Trusted Customer – Rated 5 out of 5
pricing was great communication was also good
Everything great communication helpful staff
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Trusted Customer – Rated 5 out of 5
Very easy and straight forward claim process. Loved it!
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Trusted Customer – Rated 5 out of 5
For the car we bought, it was value for money.
I found Real insurance to be value for money. The team at real insurance are friendly and always answers the queries first time.
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Great products and service
Trusted Customer – Rated 5 out of 5
Great simple solutions to insurance needs
I like the pricing structure and service
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.