Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
The people on the other end of the phone really know what they are talking about and they listen to you.
My car was ridden off during the latest hail storm I had to go to the hail assessment centre,they were very professional and caring,I had my hire car bought to my front door and my claim was paid out in the timespan real told me it would be. The whole process was made as easy for me as possible.I have already insured my new car with real and will continue to do so in the future,keep up the good work.D.Jones
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Easy sign up and good price
Trusted Customer – Rated 4 out of 5
Got what I was after on agreed value where as others would not. Easy to apply but real "proof of the pudding" as they say will be down the line IF, the need ever arises to claim.
Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.
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So quick and easy
Trusted Customer – Rated 5 out of 5
Shopped around online. Great product. Prompt emailing of detailed policy info.
Easy and foolproof. Buying online all pages/sections worked first time.Price great. Thanks.
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Great so far
Trusted Customer – Rated 5 out of 5
Cheaper insurance. Only pay for what you need.
Online quote and cover process is very simple and easy to use. And great options for vehicles that are not frequently used.
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Not happy
Trusted Customer – Rated 2.5 out of 5
happy with the car besides been driving for 9 months uninsured when thought I was
I had my policies cancelled for some reason besides one Tried to resolve issue with house policy but didn't want to know about it Had to go and fine another resolution with another company
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Trusted Customer – Rated 1 out of 5
Bad services.
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Highly recommended.
Trusted Customer – Rated 5 out of 5
Great value for money. Pay by the kilometers makes good sense for low use cars.
HIGHLY RECOMMENDED.
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Trusted insurer
Trusted Customer – Rated 5 out of 5
As compared to market and in particular those who are underwritten by auto and general, real insurance treats it’s customers with relevance and with genuine lower cost insurance.
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Trusted Customer – Rated 5 out of 5
Simple to renew, value for money paid
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Charged twice
Trusted Customer – Rated 1 out of 5
I was not told my insurance would automatically be renewed when I called up to renew myself so was charged twice. Poor service.
Poor. Charged me twice for insurance now have to wait 10 days for one of the payments to show back in my accounts.
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.