Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
Well service great more helpful
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Trusted Customer – Rated 5 out of 5
Excellent to suit my budget and funeral needs
Very polite and patient and helpful !
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Trusted Customer – Rated 5 out of 5
Cuts I did that's right hh
Gis I did
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Good price and easy to deal with
Trusted Customer – Rated 4 out of 5
easy to deal with and simple
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Comfortable experience
Trusted Customer – Rated 5 out of 5
Payments are less than what i expected.
Highly recommend. Great customer service. Didn't feel pressured.
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Not very helpful
Trusted Customer – Rated 2.5 out of 5
I have been a customer of Real for 12 months. They sent me a policy renewal, 15% higher than my previous year's premium. When I rang to see if they could match the premium advertised on the net for new customers, the customer assistant was unable to help. I've had much better assistance from other insurers in the past.
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Easy and straight forward
Trusted Customer – Rated 5 out of 5
I purchased my policy online and found it to be very easy and straight forward to set up.
I purchased my insurance cover online and found it very easy and straight forward. When my policy came through via e-mail it was very easy to understand also.
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Trusted Customer – Rated 5 out of 5
We took policy out over the phone very prompt service,we shopped around and your price was the best
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Good service
Trusted Customer – Rated 3.5 out of 5
Long time customer vould do better deal
No new price was mentioned until I asked. (New address) was asked ssme questions twice
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Trusted Customer – Rated 5 out of 5
quick service no mucking around with to many questions was good service recommend to everyone.
really quick to get back to you and they are well spoken easy to understand and if i didnt understand a question they broke it down so i new exactly what i was getting. recommend them to everyone.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.