Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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The customer service officer was really helpful and...
Trusted Customer – Rated 4 out of 5
I can have the cover I can afford and over time have the cover I wanted. Its a win win situation altogether.
I spoke to Kurt. He was courteous and really helpful, as well as professional. I couldn't afford the cover I wanted but he was able to help me see that a lower cover could actually become the cover I wanted over time.
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Trusted Customer – Rated 5 out of 5
I know that if anything to ever happen to me it will go somewhere where it may be needed in future.
Very easy to understand
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Trusted Customer – Rated 5 out of 5
Very undestandable good service on the phone.
Good service by phone very understandable.
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Quick, no hassles with real insurance operator
Trusted Customer – Rated 5 out of 5
Clear, concise customer service in a quick, expedient, hassle free way
The Customer service operator was very clear, concise and friendly. She didn’t keep me waiting unnecessarily and she was empathic.
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Best value
Trusted Customer – Rated 5 out of 5
Great value and cheapest quote from many I did
A realistic insurance service without the stupid questions of other insurers. Best value for money.
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Trusted Customer – Rated 5 out of 5
All good
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Usually very good service
Trusted Customer – Rated 4.5 out of 5
First took out insurance before I went to pick up new car but when I rang thru odometer reading was told you can’t change original policy there had to go thru process again at car yard. A bit annoying first girl didn’t know that
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Friendly customer service
Trusted Customer – Rated 4.5 out of 5
There was no medical required and the process was quick and hassle-free
Quick response time and friendly customer service
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Car gone, no money yet...
Trusted Customer – Rated 4 out of 5
Competitive price but the agreed value was laughable on my last car. I paid particular attention to this aspect when taking a new policy
Claims process fine, car is gone but payment hasn't been received
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Great experience!
Trusted Customer – Rated 5 out of 5
Good product and a very competitive price.
Very easy website to use. Good price and value and option for monthly if needed + choice of policy for lower travelled kms. Would highly recommend them.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.