Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Neutral customer experience
Trusted Customer – Rated 4 out of 5
the price was the cheapest on the market for my level of service i was looking for and so I signed on the dotted line
I haven't actually spoken to any body over the phone which is why I scored average. All my service was done over the internet and price matching. I looked into comparing the prices and found that Real insurance was in the price range I was looking for.
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Excellent customer service!
Trusted Customer – Rated 5 out of 5
Excellent price, great coverage, easy process to go through.
Everyone I've dealt with at Real Insurance is polite, knowledgeable and customer focused. One of the best customer service experiences I've ever had. Thank you!!!
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Easy, online
Trusted Customer – Rated 5 out of 5
Good price on agreed value.
Easy to insure online.
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Horrendous processes and staff. thieves!
Trusted Customer – Rated 1 out of 5
Charged me for two policies on one vehicle.
Horrendous. Dealing with call centers who cannot action things correctly - over charging and not processing refunds correctly. Had I not checked this and followed it up twice, Real Insurance would have stolen $600 from me for nothing! I’m heading to the regulator now.
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Trusted Customer – Rated 5 out of 5
Online quote was reasonable and easy to add specific items once the quote was accepted.
Quick and easy to change address via phone.
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Trusted Customer – Rated 5 out of 5
Awesome service
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Very satisfied
Trusted Customer – Rated 4 out of 5
Very easy to communicate with. Got good policy i was happy with.
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Excellent customer service. no delays.
Trusted Customer – Rated 5 out of 5
Good rates, good customer service. Satisfied all my needs.
It was easy. The agent spoke clearly and with reference to my needs. All in all it was a very satisfying experience. I would recommend Real to any of my colleagues.
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Trusted Customer – Rated 5 out of 5
Professional and helpful
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Trusted Customer – Rated 5 out of 5
by far best rates
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.