Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
Great price.they explain everything.very simple which is what I like.
I wasn't able to complete on line.i called them and they helped me complete and gave me a multi policy discount.will continue to insure with them in the future.
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Trusted Customer – Rated 4.5 out of 5
Very nice Cx service officers over the phone. Online application user friendly.
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Trusted Customer – Rated 5 out of 5
great value for low km drivers
quick and easy
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Ridiculous service times! gone down hill since changed...
Trusted Customer – Rated 1 out of 5
Disappointed in the amount of time taken to settle the claim.
My 75 year old mother has been waiting 5 weeks for a settlement letter following her car being deemed a total loss. It took 4 weeks to receive the payout and we STILL don't have the settlement letter which is required by the RMS. Ridiculous!
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Excellent service
Trusted Customer – Rated 5 out of 5
Service person excellent. Very clear. $$ was good
Agent knew her product totally. Engaging & friendly
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Trusted Customer – Rated 4 out of 5
good
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Trusted Customer – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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Trusted Customer – Rated 5 out of 5
I didn't know the benefits that I would receive.
Excellent service. I didn't expect to be signed up as quickly as I was. I am more than pleased with the service I received.
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Trusted Customer – Rated 5 out of 5
was very happy with service
I spoke with Tim he was great at explaining and signing me up would definitely recommend him
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Trusted Customer – Rated 5 out of 5
Always good to deal with, we have car, contents and life insurance.
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.