Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 4 out of 5
It saved me money compared with my last year insurer.
The only dealings I have had so far is to take out home and contents insurance with them. My sister had reason to make a claim against a person that had run into her car and my sister was very happy with real for handling the claim against the person's insurance policy. Everything were smoothly for her.
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I spent over an hour on the phone going through for...
Trusted Customer – Rated 2 out of 5
To get people it can understand you what you’re saying would be a great help and listen when you telling them something
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Friendly easy service
Trusted Customer – Rated 5 out of 5
Lots of options and different insurances to choose from. I customised it to fit with me so amazing.
The young man who dealt with my ph call was very friendly professional and knew everything I needed to know and asked.
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Trusted Customer – Rated 1 out of 5
Bad customer service on the phone..girl on the phone was rude, sounded inexperienced and there were noises of people chatting and lauging in the background. Unprofessional
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Trusted Customer – Rated 5 out of 5
Service I got was really great, helpful, polite,knowledgeable that is why I have brought more business to real.
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Trusted Customer – Rated 4 out of 5
cheaper policy. tested and proven when claiming
prompt service. cheaper policy I got for my car
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Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Trusted Customer – Rated 5 out of 5
very well mannered and helpful and happy to talk to a real person
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Trusted Customer – Rated 5 out of 5
great services and customer services
awesome
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Trusted Customer – Rated 5 out of 5
l think everyone is doing a great job hope they keep doing a great job
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.