Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
Excellent and friendly customer service!
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Trusted Customer – Rated 4.5 out of 5
I've had this product for some time on my prior car. Happy with it - we'll see how it goes with the new car.
Efficient and polite
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Great service, great prices equals peace of mind
Trusted Customer – Rated 5 out of 5
THE ADDITIONAL COVER I TOOK OUT WILL ENSURE THAT ALL COSTS CAN BE COVERED AND ANY EXCESS LEFT OVER WILL BE OF BENEFIT TO MY FAMILY
AFTER A RATHER NASTY EXPERIENCE WITH WESTPAC INSURANCE I RANG REAL TO SEE WHAT YOU HAD TO OFFER. I SPOKE TO MYRNA WHO I FOUND TO BE ARTICULATE AND KNOWLEDGEABLE WITH A GOOD GRASP OF THE PRODUCTS AVAILABLE. THE ALTERNATIVE POLICY WHICH SHE GAVE ME WAS JUST WHAT I NEEDED AND I AM VERY PLEASED WITH THE RESULT. I HAVE NOT READ THE POLICY YET AS I AM WAITING FOR THE WRITTEN COPY TO COME BUT I'M SURE IT WILL BE A GOOD AS PROMISED. I ALREADY HAVE FUNERAL COVER FOR BOTH MYSELF AND MY HUSBAND WITH YOU WHICH GIVES US PEACE OF MIND. I TOOK OUT A FUNERAL COVER ON MY SON-IN-LAW 8 YEARS AGO WHEN HE MOVED INTO A NEW HOUSE AND I KNEW HE HAD NO INSURANCE - HE WAS OFFENDED AT THE TIME BUT WHEN HE DEVELOPED CANCER SEVERAL YEARS LATER IT WAS THE ONLY WAY WE COULD COVER THE PROBLEMS WHICH AROSE. THE WAY THAT REAL INSURANCE HELPED US IN THIS SITUATION WAS WHAT DECIDED ME TO COME TO THEM AGAIN. REAL CONVINCED ME THAT THEY ONLY WANTED TO HELP AND THAT THE COMPANY WAS NOT JUST A MONEY GRABBING BUSINESS LIKE MOST OTHER INSURANCE COMPANIES.
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Trusted Customer – Rated 4.5 out of 5
Was still slightly expensive than originally budgeted for, however in comparison to other competitors, it was one of the cheaper ones.
Friendly service, answered questions and was patient
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The best value for money with exceptional coverage
Trusted Customer – Rated 5 out of 5
By far the cheapest policy around which included all of the options you’ve come to expect when purchasing a full comprehensive insurance policy. Great value for money.
Value for money is the easiest way to sum up the rating.
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Trusted Customer – Rated 5 out of 5
Brittany the woman i spoke to was so great. Explaining what i need to know and how easy it is to join. She should get a raise!
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Excellent
Trusted Customer – Rated 5 out of 5
Excellent price for my car insurance
Very good and very helpful
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Better price then other insurance companies. very easy...
Trusted Customer – Rated 5 out of 5
Easy to use website. Better agreed value and same price as other Companies even with rating one.
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Trusted Customer – Rated 5 out of 5
Brilliant . Agent was very good and very friendly.
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Always a easy pleasure to do business with
Trusted Customer – Rated 5 out of 5
SAME AS RECENT PURCHASE OFF THEM
EXCELLENT SERVICE ON THE PHONE AND FOLLOW UP SERVICE
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.