Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 4.5 out of 5
Price sounds good and no increase over the years of membership is even better but haven't received all of my paperwork as yet so need to read any 'fine print'.
extremely helpful representative who was able to answer my queries without too much waffle !!!
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Trusted Customer – Rated 5 out of 5
Convenient to apply and within reasonable price.
Customer service is friendly, patience.
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Fantastic customer journey/ experience
Trusted Customer – Rated 5 out of 5
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
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Very easy to deal with real insurance
Trusted Customer – Rated 5 out of 5
Terrific...very easy to insure new car and cancel old policy
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Trusted Customer – Rated 5 out of 5
Excellent product range that suits our residential properties and investment properties
My call is always answered promptly and the product knowledge is excellent.
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Trusted Customer – Rated 5 out of 5
Brayden was most helpful and very professional, courteous and friendly, thanks for correcting my policy with minimal fuss.
Brayden was most helpful and very professional, courteous and friendly, thanks for correcting my policy with minimal fuss.
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Poor service.
Trusted Customer – Rated 2 out of 5
Satisfied with the price, just not the service.
It took too long for the payment to be charged to my c/card. I had to make 2 extra phone calls to chase this up. Was told by the last person that they would phone me back in a few days. They did not. Eventually I saw my card had been charged. It was all too hard and stressful.
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They suggested the category and let me choose my...
Trusted Customer – Rated 5 out of 5
Hadn't heard of this cover with any other insurance company with this good a premium aswell
The category's were spoken to me and a suitable cover and affordable premium was agreed upon
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Would by from again
Trusted Customer – Rated 5 out of 5
Good quality product and not too expensive
They were very through and very helpful explaining the questions in a different way when i didn't quite understand. They were very understanding and very prompt.
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Prompt customer friendly .
Trusted Customer – Rated 5 out of 5
I would recommend to your insurance anytime .
They very informative reasonable good company to do business with. I would recommend anyone to real insurance.
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.