Real Insurance Reviews

Terrible service

Trusted Customer – Rated 1 out of 5

Offer gift cards but when come to use it was rejected after I was with you for years I will be telling people how you treated me

Will never deal with you again terrible what you do with delay tactics!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Easy as

Trusted Customer – Rated 5 out of 5

easy one call quoting

Excellent service

Trusted Customer – Rated 5 out of 5

Brilliant service, the exceptional client service officer I dealt with was very thorough and helpful with answering my questions. Transparency is why I chose to go with Real Insurance, I was completely honest with my responses so I’m happy Real Insurance paid me the same respect and was transparent with all the information I needed to know.

Customer service says it all, anthony was amazing

Trusted Customer – Rated 5 out of 5

Excellent,caring,professional loved speaking to them

Great service

Trusted Customer – Rated 4.5 out of 5

Bit expensive but it was easy enough to complete the sale.

I dealt with Ash and he was very pleasant. Provided options for me to consider which was great. Employ more people like Ash and you’re surely going to have more clients as a result.

Beware the sweet talk.

Trusted Customer – Rated 1 out of 5

In truth I don’t care. I don’t want the policy but cancelling looks like it is going to be a gymnastic event.

I was only making inquiries on life insurance. I just wanted a quote to compare with other options. I got sweet talked into a policy. Realising what had happened I re-contacted Real a couple of hours later to cancel - we’ll inside the cooling off period. Again I was sweet talked in an attempt to make me keep the policy but this time I said no, please cancel. The operator advised this would be done because I had not yet received the PDS. She said a follow up email would come. Nex5 day. Nothing. I can see this is going to be fun. I will contact again today and establish if my policy is canceled. Nobody was rude, but the tactic is a little shabby. I just wanted a quote.

I will be referring real insurance to my family and...

Trusted Customer – Rated 4 out of 5

This was also a seamless process that allowed me to understand and see clearly what I was being insured for. My family will be cared for when the time comes and I won’t have to worry.

All my questions were answered thoroughly and the person I spoke to was easy to understand and explained things plainly for me. My friends and family will hear about my positive experience. I want them to be looked after the same way I was.

Easy to apply

Trusted Customer – Rated 4 out of 5

Easy to apply no stress

Trusted Customer – Rated 5 out of 5

Great competitive price

Trusted Customer – Rated 5 out of 5

Is great that you offer roadside assistance too.

Price & value much better than other providers.