Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
Customer service was first class. Explained everyone of my questions.
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Trusted Customer – Rated 4 out of 5
Prompt return call clear explanation not pushy helpful
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Trusted Customer – Rated 5 out of 5
James was the ultimate professional in taking the time to articulate the features, benefits and conditions associated with the cover
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Trusted Customer – Rated 4.5 out of 5
Straight to the point, easy to understand
I got pet insurance through real and although never used it it is good
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Trusted Customer – Rated 4 out of 5
Good value for money (incl staff discount)
Efficient and to the point.
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Very smooth and professional easy to deal with
Trusted Customer – Rated 4 out of 5
Good value for money and great service so far very professional
Easy to understand and explained very clearly and simply but in a professional manner. Would recommend this company and product also compet
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Very eady to deal with very informative
Trusted Customer – Rated 5 out of 5
peace of mind for loved ones going forward
yes
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Trusted Customer – Rated 5 out of 5
Everything.
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Trusted Customer – Rated 1 out of 5
I did not purchase a Policy from Real. Please get your facts straight. Please read previous comments for all the facts.
I am not a Real insurance customer. I initially enquired re changes to my Australian Seniors Car Insurance Policy and was given a policy with Real unbeknown to me until I received a welcome email from Real. I immediately responded to Real by phone to correct the error made by your representative. After two more phone calls the error was rectified. Not only was the Real policy more expensive but it omitted details that was originally on the Australian Seniors Policy. I feel this was a massive error on behalf of your representative that may have lead to unnecessary expense and inconvenience for me should I have not followed up on this incompetence.
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Excellent service good team work
Trusted Customer – Rated 5 out of 5
Because excellent service
Fast solving problems good job
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.