Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
very good services staff they are pleased to help you and very pleasant to talk to that is why wife and I have been with real insurance
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Great product knowledge. excellent customer service.
Trusted Customer – Rated 5 out of 5
Both operators gave quality service. I was called back at precisely the time I was told. My questions were answered.
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Too pushy and don’t listen
Trusted Customer – Rated 1 out of 5
They kept telling me I wanted more cover despite me telling them exactly what I wanted
They’re far too pushy, they don’t listen, they don’t treat you like an individual
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Very helpful
Trusted Customer – Rated 5 out of 5
They were easy to talk to and very helpful
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Trusted Customer – Rated 5 out of 5
Great value and competitve product
Great customer service experience!!
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Good friendly service.
Trusted Customer – Rated 4 out of 5
As everything I required.
Very good friendly service
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Trusted Customer – Rated 5 out of 5
Good value for the sum insured.
Process was quick & efficient and the lady was clear and explained the process well.
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Trusted Customer – Rated 5 out of 5
Had a very nice guy who was able to explain everything very well and answer all my questions . Very knowledgeable. Had tried two other companies prior but wasn't happy with their inability to explain their product properly.
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Trusted Customer – Rated 2 out of 5
same comment on the first box. thank you very much
i only asked for a quote but at the end of the call i bought an insurance. i was told to call if i want it cancelled. i called to cancel and was advise to make it in writing to cancel the insurance. it wasted my time and your agents time thus 2 star for service.
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Terrible after sales servicve
Trusted Customer – Rated 1 out of 5
unable to cancel a service
Tried to cancel a policy and was advised i would get a call back 24-48 hours, this is appalling.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.