Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Clear and helpful
Trusted Customer – Rated 5 out of 5
Nice, clear and made sure I understood everything. Very helpful and not pushy at all, thank you!
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Caring and professional.
Trusted Customer – Rated 5 out of 5
Just what I wanted, and, as a Senior, everything was explained in terms I understood,
Service was professional and caring, although I thought a little too long.
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Trusted Customer – Rated 1 out of 5
Be honest. Rip off company.
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Excellent and friendly service
Trusted Customer – Rated 4 out of 5
Excellent phone consultation. He was patient and answered my queries. However, I noticed the next day (on TV and your website) that there is a $75 cash back offer for joining as well as a Free Will Kit. Maybe this could have been mentioned via phone or the intro/confirmation email once I joined.
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Trusted Customer – Rated 5 out of 5
Found them very helpful and explained the insurance policy very well so that I understood very clearly about the Policy
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Pleased with our purchases
Trusted Customer – Rated 4 out of 5
Good cover,Life, funeral, early payout if terminally ill
Prompt service, good range of questions.
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Trusted Customer – Rated 4 out of 5
Cover was easy to understand
Very patient and informative
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Quick and easy
Trusted Customer – Rated 5 out of 5
The guy was helpful and realised i wasnt successful for the first cover i applied for but straight away offered me another cover which i was satisfied with.Goes to show he was well trained and Real insurance has a cover for everybody 👍
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Trusted Customer – Rated 4.5 out of 5
Good cover with an affordable price.
The customer service was very good
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Wonderful customer service
Trusted Customer – Rated 5 out of 5
I only got a smaller cover for myself as I mostly wanted to give both my sons (10 n 2) life insurance as a protective barrier in case to unfortunate should happen to either of them.
The man I spoke to spoke clearly and when Iasked him to really break the cover down to easily explain it to me as I have an Acquired Brain Injury and he did so. He made sure what was covered and what was not. He thoroughly explained the cover and helped me to insure both my two sons (10 n 2) for athenlowest price. He was very polite and spoke very clearly while he did not sound as if he was getting distracted during my call. Wonderful service.
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Life Insurance
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.