Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Comfortable and made me proud to be with you guys
Trusted Customer – Rated 5 out of 5
Straightforward and no mucking around I lovely customer service
Customer service was excellent he was straightforward easy understanding anti-listen to what I had to say excellent service for funeral cover thanks Daniel 👍
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Trusted Customer – Rated 5 out of 5
Great helpful customer service
Great helpful customer service
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5 stars
Trusted Customer – Rated 5 out of 5
Competitively priced and covered everything I needed.
Very informative and professional. I was given all the information that I needed to make a decision. It was a clear and well executed conversation.
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I found the man that helped me pleasant and...
Trusted Customer – Rated 5 out of 5
I was really impressed having previously seen how Real Insurance assisted my wife Valerie when she needed some advice.
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Trusted Customer – Rated 5 out of 5
It was well explained, I felt I had made an informed decision based on the sales persons knowledge
I found the gentleman persistent (which is his job) professional and friendly. I didn’t catch his name, However he was sweet and was quick to build a rapport with me over the phone.
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Trusted Customer – Rated 1.5 out of 5
Will be cancelling the "policy"
Way too pushy, I will be cancelling the "policy" which I didn't really want but was talked into.
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Trusted Customer – Rated 5 out of 5
Covers all my requirements and includes the facility to add the name of someone to claim an amount to cover funeral costs immediately on my death. This insurance is to relieve my family of cost incured on my death and to ensure they are not out of picket at my expence.
Knew his product, kept me informed through out ,explained it all well in the one phone call.
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A good very efficient and pleasant experience.
Trusted Customer – Rated 4.5 out of 5
Courteous and efficient and patient. I like the free will kit as I need to get things in order.
The consultant ( Chontaye ? ) was courteous and patient, I did not feel pressured to commit to any particular policy. She answered all my questions satisfactorily. She had a very good knowledge of terms and conditions, ( which I had previously read having d/l the PDF )
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Trusted Customer – Rated 3 out of 5
Forcing the customer to provide bank account details even when it was only a quote request
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Trusted Customer – Rated 5 out of 5
young lady dee was very pleasant not too pushy and i was happy to do buisness with her, regards Elaine and Paul
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.