Real Insurance Reviews

92% of our customers are pleased with our products and services out of 5918 customer reviews.

Rated 4.6/5 from 5918 Reviews

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0% 5918 REVIEWS 92%

Rated 4.6/5 from 5918 Reviews

Service Reviews Product Reviews

Read what our customers are saying

Trusted Customer – Rated 4 out of 5

It felt like a great plan

They sounded like they cared , it made me feel better about taking out insurance. It feel like a money grab .

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Trusted Customer – Rated 5 out of 5

The Insurance I have decided to get covered all my needs, reasonable deduction every month

Joseph who I spoke to explained everything carefully and answered all my questions efficiently.

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Very courteous and friendly.

Trusted Customer – Rated 5 out of 5

Great customer service. The policy was explained fully to me and they organised one that fit with my budget.

They have always been friendly, polite and professional in all interactions with me. They are as good as their word.

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Efficient and friendly

Trusted Customer – Rated 5 out of 5

LOOKS LIKE GREAT COVER FOR MY PET

THE LADY WAS MOST HELPFUL AND FRIENDLY

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Just very happy

Trusted Customer – Rated 5 out of 5

I'm happy really enjoy your helpful advice

very happy with your service

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Trusted Customer – Rated 4 out of 5

Customer Service Operator I talked to was very friendly, talk time to explain the insurance to me.

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Friendly and professional service

Trusted Customer – Rated 4 out of 5

Good cover and it's a nice bonus to have cash-back offer after 12 months of premiums paid.

Various types of Insurances and levels of cover were explained well and the process was easy to follow. The customer service consultant was friendly and professional.

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Very good

Trusted Customer – Rated 5 out of 5

giving you 5 star is something that iv never given in my life.

very helpful and thanks

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Trusted Customer – Rated 3 out of 5

Potentially excellent but as I have yet to see anything about the product ....its hard to say....

The on-phone experience was 5 star...but no follow-up email with my quotation has resulted as promised? Now I need to wait for the post-copy.

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Ice officer was friendly and very informative.

Trusted Customer – Rated 5 out of 5

The customer service officer was very friendly and informative. She didn't apply any pressure and let me ask questions at which time she gave me an acceptable response.

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Life Insurance

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Car Insurance

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Funeral Insurance

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  1. Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.