Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 4 out of 5
It felt like a great plan
They sounded like they cared , it made me feel better about taking out insurance. It feel like a money grab .
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The Insurance I have decided to get covered all my needs, reasonable deduction every month
Joseph who I spoke to explained everything carefully and answered all my questions efficiently.
Product Rating
Service Rating
Very courteous and friendly.
Trusted Customer – Rated 5 out of 5
Great customer service. The policy was explained fully to me and they organised one that fit with my budget.
They have always been friendly, polite and professional in all interactions with me. They are as good as their word.
Product Rating
Service Rating
Efficient and friendly
Trusted Customer – Rated 5 out of 5
LOOKS LIKE GREAT COVER FOR MY PET
THE LADY WAS MOST HELPFUL AND FRIENDLY
Product Rating
Service Rating
Just very happy
Trusted Customer – Rated 5 out of 5
I'm happy really enjoy your helpful advice
very happy with your service
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Customer Service Operator I talked to was very friendly, talk time to explain the insurance to me.
Product Rating
Service Rating
Friendly and professional service
Trusted Customer – Rated 4 out of 5
Good cover and it's a nice bonus to have cash-back offer after 12 months of premiums paid.
Various types of Insurances and levels of cover were explained well and the process was easy to follow. The customer service consultant was friendly and professional.
Product Rating
Service Rating
Very good
Trusted Customer – Rated 5 out of 5
giving you 5 star is something that iv never given in my life.
very helpful and thanks
Product Rating
Service Rating
Trusted Customer – Rated 3 out of 5
Potentially excellent but as I have yet to see anything about the product ....its hard to say....
The on-phone experience was 5 star...but no follow-up email with my quotation has resulted as promised? Now I need to wait for the post-copy.
Product Rating
Service Rating
Ice officer was friendly and very informative.
Trusted Customer – Rated 5 out of 5
The customer service officer was very friendly and informative. She didn't apply any pressure and let me ask questions at which time she gave me an acceptable response.
Product Rating
Service Rating
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.