Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Trusted Customer – Rated 3 out of 5
Service is ok. But obviously the woman i was speaking with didnt listen when i told her my surname had changed.
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Trusted Customer – Rated 4 out of 5
Prompt and knowledgeable
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Friendly fast service and great communication
Trusted Customer – Rated 5 out of 5
Easy to understand and most importantly I was able to be understood as sometimes you ask questions and they don't know what your asking from other companies. Friendly fast service
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Trusted Customer – Rated 3 out of 5
Policy was explained and seemed good.
They followed up things well, this part of the service was good and the lady I dealt with was good. I was disappointed with not receiving $100 gift card that was promised as part of activating policy.
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Trusted Customer – Rated 4.5 out of 5
Easy and affordable. Will definitely put my mind at ease
Gentleman i dealt customer service was amazing. He went that extra step in explaining the policy and put my mind at ease when i took up the policy. Definitely an asset to your team.
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Trusted Customer – Rated 5 out of 5
awesome service
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Great service by jessica 😊
Trusted Customer – Rated 5 out of 5
Because Jessica was amazing and made me feel safe with the offers.
Jessica was amazing!! She was very professional and patient. She did not make me feel like I wanted to hang up during our consultation. Amazing customer service skills, communication clear and precise and overall a 5star worker!! A bonus would be perfect for this worker.. She made my decision easy and did not pressure me into other offers. Jessica you won me over and that in itself is a head task! Keep rocking girl. Bless you Jessica **
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Trusted Customer – Rated 5 out of 5
when its perfect that mean 5 stars
quick, honest, value and affordable
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Trusted Customer – Rated 5 out of 5
Because their product is EXCELLENT
As always, Real insurance have delivered their products in a manner which is to the point with a compassionate tone throughout the phone call. I will gladly recommend them to a family member, colleague or someone seeking direction for advice in insurance matters
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Trusted Customer – Rated 5 out of 5
Value for money for car insurance. Paying just over half of what I was expected to pay with my old insurance
Value for money on car insurance
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.