Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Well priced with great agent
Trusted Customer – Rated 5 out of 5
Great representative
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Trusted Customer – Rated 5 out of 5
He knew the product
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Not a happy camper!
Trusted Customer – Rated 2 out of 5
My "purchase" will be cancelled.
The person I spoke with was very friendly and informative, and I would most likely have gone with the product, but I explained to him very clearly that I was only after a quote and that I would need to discuss it with my partner before deciding, but when I got the paperwork through via email a short time later, it was clearly stated it would start within the week and they would be deducting the amount from my credit card, which I had felt pressured to give the details of. I felt he used very underhanded pressure tactics to sign me up on the spot when I had very clearly told him I wanted to think about it over the weekend. When I rang back to cancel it, I was put on hold for a good 10 minutes and then told that the people I needed to talk to were too busy and they'd call me back within 2 business days! Needless to say I will be contacting my bank to ensure the payment does not go through and will rethink my options for life insurance.
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Trusted Customer – Rated 2.5 out of 5
i bought a product i didnt really want...was just an enquiry
i felt the consultant was friendly but a bit too pushy...i only rangfor a quote and now i have signed up
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Trusted Customer – Rated 5 out of 5
After being bombarded by advertising I was very impressed with the customer service agent knowing the products and range Just a tip cut back on TV adds
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Sophie was excellent to talk too and very clear with...
Trusted Customer – Rated 5 out of 5
excactly what i wanted no ******** in selling me anything else
great infom easy to deal with good products no pressure
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Trusted Customer – Rated 5 out of 5
Everything was explained properly and your assistant was pleasant and thorough.
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Great experience to begin with
Trusted Customer – Rated 5 out of 5
I like that I can increase or decrease my cover anytime.
The customer service agent was absolutely lovely, very friendly, very helpful and respectful.
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Trusted Customer – Rated 4 out of 5
Fast service.
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Trusted Customer – Rated 4 out of 5
Just that I am saving on a fortnightly basis on payments compared to what I was getting with my other insurer
they explained all the benefits I can receive which makes me happy.
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Life Insurance
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.